Business Unit Director

Recruiter
CV Bay Ltd
Location
London
Salary
80000.00 - 120000.00 GBP Annual
Posted
04 Feb 2025
Closes
04 Mar 2025
Job Title
Associate Director
Category
Sales
Contract Type
Permanent
Hours
Full Time
Workplace
On Site
Business Unit Director
Guest Services (Facilities Management)


Location: London
Salary: GBP80,000 GBP120,000 + Lucrative Bonus Scheme + Company Car

Lead. Grow. Innovate.

Are you a dynamic leader with a proven track record in P&L management, business growth, and people leadership? Do you thrive in a fast–paced environment where guest experience is at the heart of operations? If so, we have an exciting opportunity for you!
We are seeking an ambitious and commercially astute Business Unit Director to lead our Guest Services division within a leading Facilities Management company. Based in London, you will drive operational excellence, spearhead growth strategies, and inspire a high–performing team to deliver exceptional customer experiences.
Key Responsibilities:
  • P&L Ownership Full accountability for the financial performance of the business unit, ensuring profitability and cost control.
  • Business Growth Develop and implement strategic plans to drive revenue growth, expand service offerings, and enhance client relationships.
  • People Leadership Lead, mentor, and inspire a diverse team, fostering a customer–centric culture that delivers outstanding guest experiences.
  • Operational Excellence Oversee the seamless delivery of premium guest services, ensuring high standards and adherence to SLAs and KPIs.
  • Client & Stakeholder Management Build strong relationships with key stakeholders, ensuring client satisfaction and identifying opportunities for business expansion.
  • Innovation & Continuous Improvement Identify and implement new processes, technologies, and service enhancements to stay ahead of industry trends.
What We re Looking For:
Proven experience in a senior leadership role within Facilities Management, Hospitality, or Guest Services.
Strong P&L management experience, with a track record of business growth and commercial success.
Exceptional people management skills, with the ability to motivate and develop high–performing teams.
A strategic thinker with excellent stakeholder management and negotiation skills.
A passion for customer experience, with a drive to exceed expectations.

What s on Offer?
Competitive GBP80,000 GBP120,000 salary
Lucrative bonus scheme based on performance
Company car & additional executive benefits
Opportunity to shape and grow a leading guest services division

This is a fantastic opportunity to make a significant impact in a rapidly growing business. If you are a results–driven leader ready to take on this exciting challenge, we d love to hear from you!

Apply now and take your career to the next level!

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