Senior Business Analyst

Travel Trade Recruitment Limited
08 Jun 2024
17 Jun 2024
Job Title
IT Director
Contract Type
Full Time

Senior Business Analyst required for leading Manchester based corporate travel provider specialising in the Entertainment Industry. The renowned international travel company is market leader in their niche field of business travel and they need an experience Business Analyst, responsible for being a Subject Matter Expert to define and own the capabilities of the companies business systems. This position works closely with technical stakeholders and colleagues in capturing as–is and proposed changes to processes and systems and supporting them through to realising business case benefits. A highly competitive starting salary of 50k – 60k dependent on experience, this is a hybrid role, Manchester city centre.


  • Be the go–to expert for software platforms, product sets and business system capabilities
  • Seek solutions and address deficiencies in a product, process or knowledge and managing delivery into production and live use across all regional offices
  • Define and develop capabilities of an existing product or process in live operation
  • Capture and transform business requirements into technical solutions using appropriate techniques such as Use Cases, User Stories, UML diagrams and other artefacts
  • Test new functionality as defined and developed with individual and/or instrumental involvement
  • Analyse and understand APIs for integrating third–party platforms such as airline reservation and airport operation systems, hotel booking facilities, payment gateways, insurance services etc.
  • Run workshops with internal and external stakeholders, and work with third–party providers and experts where necessary, to understand the behaviours and requirements of interface systems
  • Demonstrate and present product and resolution ideas both internally and externally to existing/potential clients, supplier partners or third–party providers
  • Supply visibility of product or process changes, ensuring awareness and clear requirements for technical teams to work to


  • Previous Business Analyst experience delivering business system and process change
  • Proven experience of producing appropriate and effective technical and non–technical documentation
  • A good understanding of common interfacing and integration technologies and standards
  • A good understanding of UML and other common modelling languages and tools
  • Knowledge of airline booking tools, Travelport or other GDS systems
  • Experience in commercial IT/software delivery, and airline or general travel industry experience
  • Competent user of Microsoft Office 365 and collaboration tools
  • Track record of working in a fast–paced environment


Starting salary is dependent on experience and negotiable, with full benefits to be discussed at interview. However starting basic salary will be in the region of 50k – 60 pa.

  • Healthcare cash–back scheme
  • Wellness programme
  • Employee discounts


Please follow the instructions to apply attaching your CV! For any further information please call (phone number removed) or email (url removed) If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details!

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