Head of Specialist Services

Our vision is for every pet to have a home where they are loved, well cared for and enjoy positive relationships with their owners. Since 1924, Woodgreen has been on an amazing journey that's seen us grow and evolve in many ways. And over the last decade, changes in society have called upon us to adapt further. Like many of our four–legged friends, you could say we've never taken our eye off the ball. We're committed to always providing pets and their people with the very best support, and that's why we launched our five–year plan in 2020. We're now ready to take the next step in that plan and make bold changes that will transform how we deliver our pet support services.

Woodgreen are recruiting for a Head of Specialist Services to lead and build on our ambitious vision to deliver a best–in–class standards and services for pets, owners and professionals through the enhancement and development of our veterinary, behaviour and other specialist services.

The ideal candidate for this exciting new opportunity will be an experienced, dynamic professional who will provide strategic direction and inspired leadership to Woodgreen's Pet Services.

This is an exciting role with huge scope, as you will need to get to grips with all aspects of the pet services operation to contribute to the development of our exciting new service delivery model. You will contribute to the development of the operational strategy and its implementation in support of the wider Woodgreen strategic aims, ensuring continuous improvement in performance across all Operational areas to support more pets and their people.

The successful candidate will be passionate about making a difference for pets. They will be an excellent communicator who can influence, enthuse and engage audiences with experience in managing and coaching team members with technical expertise to deliver and embed consistently high performance. This experience will include motivational leadership within an animal welfare setting, the development, setting and embedding of insight–led and evidence–based standards and networking and collaborative working. You will be highly numerate with experience of managing budgets and will have the ability to translate research, insights and trends to influence strategy and service development and to make management decisions and recommendations for future action.

The salary for this position is circa GBP60,000.

This vacancy may close earlier should we receive high volumes of applications and interviews may commence prior to the closing date.