Energy Claims Adjuster

Our client, a global Insurer, are seeking claims adjuster within the Energy space to join their London Market First Party Claims team. Those with renewable energy / energy claims backgrounds are encouraged to apply.

The role involves the examination, analysis, reserving, negotiation and settlement of claims from cradle to grave. This includes the review of claims data and underwriting documentation to ascertain validity of losses notified and establish premium payment status. The handler is required to establish adequate reserves and make reserving decisions about potential losses in a timely and professional manner to meet levels of service expected by internal and external customers. The role requires that the handler recognises contentious issues and, where appropriate, inform claims management to discuss legal obligations and/or remedies and take appropriate action, therefore ensuring that only valid claims are paid.

The position will be actively involved in the negotiation of settlements, attending market meetings, and authorisation of claims, therefore applicants must have good knowledge of the London market. As well as adhering to all internally set Key Performance Indicators, the handler must comply with all regulatory requirements.

Responsibilities include:

· Examine claims data and underwriting documents to determine validity of notifications received

against cover provided and establish premium payment status for both the Company and Syndicate

platforms.

· Undertake leader obligations responsibly, thereby preserving and protecting EWIL & SIIE's image as a respected leading underwriting entity.

· Assist with claim reviews and audits at the offices of Coverholders, ceding companies, TPAs and other Insurers and to report on their compliance or otherwise with terms and conditions of risks written and their overall claims handling service.

· Establish adequate reserves for the estimated amounts of anticipated loss and/or adjustment and

coverage expenses.

· Negotiate settlements and authorise claim payments in a professional and timely manner to meet

the levels of service expected by the market, customers, and other stakeholders.

· Recognise contentious issues and, where appropriate, inform claims management to discuss legal

obligations and/or remedies and take appropriate action.

· Inform claims management for onward reporting of any large or unusual losses in order that financial exposure can be fully evaluated, and future corrective measures can be determined. This includes the drafting of Large Loss Notices in a timely manner for distribution around the business and the maintaining and updating of the company Claims Watchlist.

· Manage and monitor the performance of outsourced Coverholders and TPAs where appropriate to

ensure that customers are receiving a good level of service from both external and internal claims handlers.

· Maintain files and documentary evidence to create an audit trail of claim values into the computer

system and through the books of the company.

· Conduct regular reviews of the claim portfolio to assess the adequacy of reserves being carried.

· Attend internal claim meetings, market meetings and seminars and to represent the company as and when required.

· Communicate with Underwriters on losses of significant value and losses with issues of note where

appropriate.

· To ensure that appropriate 'soft skills' are utilised in order to communicate with people internally

and externally in an effective and professional manner, to actively encourage teamwork within both

the claims department and the business as a whole and to aid in successful conflict resolution.

Desired Skills & Experience

· Ideally, at least 1-2 years of experience handling Energy claims.

· Have a good understanding of the insurance industry

· Be an effective and efficient communicator both orally and in writing.

· Participate in team discussions and help foster a collaborative team approach.

· Support managers and senior members of the company in advancing business-wide

goals.

· Adhere to existing procedures and think of creative and efficient ways of streamlining processes

and procedures

You must be available to interview asap.

Due to the high number of applications these roles receive, we will not be able to respond to those who's applications have not been successful.