Head of Housekeeping

Head of Housekeeping

Location: Somerton, TA11 6PE
Salary: GBP13 – GBP14 per hour
Contract: Full Time, Permanent

The EarthSpirit Centre is a busy, award winning, venue situated five miles outside Glastonbury for groups specialising in personal growth, spiritual development and complimentary therapies.

The hours vary according to how busy the centre is, but generally an average of 30 hours per week with some occasional weekend work required and a few late finishes between 6pm – 7pm.

The centre is particularly busy over July and August and hours should be expected to increase over this time.

Head of Housekeeping The Role:

The Head of House is the person primarily responsible for the cleaning and presentation of the Centre.

This is a flexible–hours position equating to approximately four days a week, depending on occupancy of the centre, and would suit someone with initiative and some hospitality experience and flair.

The position is offered as a come–in basis to someone living locally and is supported by an Assistant House Manager who reports into Head of House, working with a small team of typically around half a dozen people.

Some of your duties will include;

Specific duties include:

• Preparing for each group s arrival, arranging and cleaning the main halls, bedrooms, bathrooms, compost loos and dining room etc according to requests
• Organising rotas for casual help with cleaning where necessary
• Welcoming groups when they arrive, ensuring all their rooms are ready, showing them how the centre works, providing leaders with a Health and Safety checklist and ensuring they appoint monitors where appropriate (fire, urn, etc)
• Liaising and dealing together with other members of the EarthSpirit team – with any requests which may arise out of hours after the group has arrived
• Ensuring cleaning is arranged for weekends making use of on–site volunteers or occasionally working weekends when changeovers are scheduled.
• To be responsible for maintaining the standard and keeping records of housekeeping during retreat bookings
• Liaising with incoming groups regarding any requests and ensuring they have completed the relevant welcome forms and that dietary information is passed on to the kitchen
• Being the liaison for visiting groups as a point of contact for the centre
• Closing down, or delegating, close down of the centre when a group leaves, turning off water heaters, lights etc. and starting up the centre after a fallow period
• Responsibility for laundry: this is done in house , except where there is a need to send it out for laundering when there are unusually large groups/fast turnover changeovers
• Spotting repair and maintenance jobs and liaising with the Grounds man/ Office to make sure repairs are done quickly
• Monitoring cleaning supplies and ordering approved products from suppliers

This is a general list and doesn t cover absolutely everything you might need to do. You will be part of a team, albeit with specific responsibilities. The timing of the group changeovers varies and, at times, a fast efficient turnaround is required.

Head of Housekeeping What we need from you:

• Knowledge of and experience in Cleaning and Sanitising rooms to varying levels to meet requirements
• Willingness to learn new cleaning methods and how to use various pieces of equipment
• Ability to adapt to different situations and change work processes to accommodate customer needs
• Ability to receive feedback, to make sure that they are meeting the needs of their clients for cleanliness and sanitation standards
• Good customer service skills
• Reliability
• Organisational skills
• Integrity and honesty
• High energy levels
• Competent computer skills in Word and Excel

Please Note: We have a company car for business and occasional (by arrangement) personal use.

If you feel you have the skills and experience to be successful in this role, apply today.

No agencies please