Supply Chain Director

We are looking confident and dynamic Supply Chain Director where you will be responsible for overseeing the efficient running of all customer service teams, distribution, warehousing, stock management, and reverse logistics. You will need qualities and skills such as excellent organisational, communication, time management and analytical skills, influencer, able to lead change, and be positively proactive with a clear communication

Purpose of the role

Supply Chain/Operations/Customer Service internal and out–sourced warehouse/logistic partners to ensure secure, safe management of relevant stock and successful, efficient and cost–effective fulfilment of all sales orders.

Oversee the efficient running of all customer operations, distribution, warehousing, stock management, and reverse logistics; with timely and cost–effective despatch of deliveries and processing of returned goods.

Oversee the customer experience from order to delivery, enquiry to resolution; and take into account the increasing use of alternative channels for ordering and delivery.

Main responsibilities for the Supply Chain Director

• Overall management of the supply chain, overseeing internal operational processes for warehousing whilst closely monitoring service levels, costs and compliance and on–going management and control of any 3rd party logistic/warehousing providers.
• Oversee the management of transport, customer operations, master planning (inventory and demand planning) and rework control and administration.
• Responsible for the accuracy of the supply chain budget including any 3PL contract to maximise profitability and mitigate financial risk

Required skills, Experience, Knowledge, Competencies for the Supply Chain Director

• Logistics/supply chain qualification/relevant degree or equivalent / qualified by experience
• Experience of leading a successful team within supply chain including customer service
• We d ideally like to see previous experience working in a high turnover business with a customer service complexity and managing 3rd Party Logistics
• Strong understanding of process development delivery, stock management and customer services
• Able to lead from the front demonstrating clear company values
• Influencing, persuasive , driven, ambitious and passionate

The starting salary offered for the Supply Chain Director is to be discussed on application with a bonus scheme. The working hours are Monday to Friday, 8:30am 5:00pm, based on 3 days in the office, 2 days working from home. This is an opportunity to be part of a huge successful world leader, who value their staff, you will have 25 days holiday plus bank holidays, sick pay, life assurance, pension, volunteering days, staff discounts, huge progression opportunities and more.

If this position is of interest and you have the necessary required skills, please do apply online straight away as we would love to hear from you.