Business Development Manager
- Recruiter
- Northern Healthcare
- Location
-
Manchester
North West EnglandUnited Kingdom
- Salary
- Competitive
- Posted
- 15 Mar 2023
- Closes
- 11 Apr 2023
- Job Title
- Business Partner
- Category
- Sales
- Contract Type
- Permanent
- Hours
- Full Time
Location: North West Focus, with Nationwide travel
Salary: Competitive
Purpose of the Role
You will be responsible for working in collaboration with commissioners, local authorities and ICB s to establish new geographical areas to develop new supported living services, and to grow our existing offer. This is a pivotal role in facilitating the ambitious growth plans for Northern Healthcare ensuring that new properties are developed in areas where there is sufficient demand and to gain full commissioner support.
Through development of relationships with key stakeholders in commissioning and NHS mental health trusts, you will identify service requirements (accommodation type, location and size), expected demand and referral pathway and produce a specification to direct the acquisitions team in the property search. You will be the key point of contact for stakeholders to ensure they are updated on the development plans and are engaged in key parts of the process.
Key Responsibilities:
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Identify new areas for Northern Healthcare to develop new supported living schemes including standard mental health model and learning disability models.
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Responsible for identifying and building relationships with key commissioning stakeholders.
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Conduct due diligence on new areas to establish demand levels, accommodation requirements, funding levels, referral pathways and competitors.
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Produce written proposals confirming required service model/pathways and accommodation requirements for agreement with commissioners
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Production of high–level business case for new developments for submission to board for review and approval.
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Work closely with the property acquisitions team to provide feedback on target areas for property searches.
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To provide quick response to acquisitions team where properties are identified speculatively make contact with commissioning teams to start due diligence.
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In areas where new services are being developed, referral pathways to be clearly identified and liaison with key teams to start building pipeline. This will include
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Liaise with Bid Manager to identify any frameworks/contracts that are required for new areas.
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In the lead up to completion of the scheme, handover commissioner links/referral pipeline to responsible regional Manager.
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Development of excellent internal relationships with property team including Acquisition Manager and architects to ensure stakeholder feedback is factored into build projects.
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To be an ambassador of Northern Healthcare and represent the organisation positively.
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Maintain accurate customer records and history of discussions using Salesforce CRM software.
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To be an active member of the wider business development and marketing team maintaining strong working relationships and collaborative working.
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Ability to influence stakeholders to reach optimum outcome for NHC.
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Identify future progression pathways for the people we support and ensure a healthy pipeline is in place to fill these places.
The tasks and responsibilities listed are not exhaustive and are a guide to core service delivery. These duties are subject to periodic review and may be amended to meet the changing needs of the business.
Key Performance Indicators:
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Development of excellent customer relationships across multiple levels e.g. Directors of commissioning, senior commissioners and clinicians
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Create healthy pipelines to ensure referral levels remain high
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Ability to analyse demand data to establish new service requirements
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Production of quality business cases for new developments
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Production of service specification/proposal in collaboration with external stakeholders
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Ability to work on multiple projects simultaneously
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Excellent internal relationships with key teams including property, finance, marketing and bids.
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Strong influencing skills
Responsibilities of All Employees
The post holder is expected to;
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Carry out other similar reasonable duties according to the business needs
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Undertake any training relevant to the requirements of the role
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Comply with health and safety procedures and safe working practices
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Adhere to data protection procedures, ensuring that sensitive business data remains confidential
Personal Specification
Qualifications
NVQ / Diploma in Business strategy – Desirable
Experience
Previous leadership/ management exp within healthcare / mental health / social care industry
You will be an experienced Service Development Manager or Business Development Manager working within the healthcare sector (Preferably within Mental Health or Complex Care)
Proven track record of winning business and influencing others across the full range of professional services.
Extensive experience of engaging with commissioners and Local authorities is essential for this role.
Skills/Technical Skills
Excellent organisation and management skills.
Strong communication skills, both written and verbal
Attention to detail
Knowledge, Education & qualification
You will possess an in–depth knowledge of NHS/Local Authority business processes and systems including business planning, commissioning and tendering.
Excellent communications skills with the ability to solve problems quickly and efficiently
Personal Competencies
Passion for our valued behaviours
Hard working and motivated
A quick learner with an openness to new ideas
Flexible and adaptable to change
Open to travel to and between different sites
Confident and down to earth nature is a must
Discretion and trustworthiness
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