Executive Director - Divisional Head of Risk & Compliance

CBRE is recruiting a Divisional Head of Risk & Compliance for our UK and Ireland Advisory business division. Reporting to the UK Chief Operating Officer with a dotted line to the EMEA Regional Compliance function, the successful candidate will support the UK Risk Management Committee in identifying, documenting, managing, and monitoring key strategic, regulatory and compliance risks. The role will also be responsible for the delivery of CBRE's global Ethics and Compliance program in the UK and Ireland, through local compliance personnel.
The Divisional Head of Risk and Compliance will be expected to foster and sustain effective and collaborative relationships with key stakeholders across the UK and Ireland, Continental Europe and wider global CBRE business. The role will be a key partner to support functions and to the wider regional and global compliance community, working closely with the Finance and Controllership functions, UK, Ireland and EMEA Legal teams, People and Learning & Development, Procurement Communications, Digital & Technology and Internal Audit. Key Responsibilities
RISK MANAGEMENT • Act as a strategic partner to the UK Risk Management Committee and Senior Leadership in the UK and Ireland, advising the business on the development and execution of the Risk Management programme. • Own and manage the UK risk register, presenting to Risk Management Committee, and making suggestion as to risk mitigation and continued improvement. • To create and deliver a Risk based monitoring programme for Board approval and reporting, including regular review and updates • Support the UK and Ireland Division's contribution to CBRE's global Enterprise Risk Management programme, including feedback on the global Business Risk Inventory. • Facilitate the execution of CBRE's Regulatory and Compliance Risk Assessment activities and foster a senior management culture of empowerment and engagement with Compliance risks. • Oversee CBRE's strategic relationships with, and support internal stakeholders working regularly with, our key regulatory bodies, including the RICS, the Financial Conduct Authority, HMRC, and the ICO. • Support corporate governance involving external risk reporting to stakeholders or clients • Partner with Risk Management colleagues across CBRE's global network, and with our regulated business activities in Continental Europe.
COMPLIANCE • Act as a trusted advisor to UK and Ireland management, ensuring CBRE's business objectives are achieved ethically and in compliance with our policies and the law. • Shape the vision and direction for Ethics and Compliance program in UK and Ireland and champion CBRE's RISE Values of Respect, Integrity, Service and Excellence. • Maintain CBRE's risk–based Ethics and Compliance programme, and proactively identify gaps within in the Division, to help improve overall programme performance. • Roll out global Ethics and Compliance strategies and initiatives in UK and Ireland to raise awareness of, and raise the standards for, ethics and integrity in our business operations. • Creation and maintenance of policies and procedures to ensure compliance with applicable laws, regulations, and industry codes, in alignment with global policy suite. • Support UK and Ireland leadership with compliance communications and training to all levels of the business, including promotion of the Ethics Helpline and a Speak Up culture, • Work with management to ensure the business meets completion targets for global Ethics and Compliance certifications and training • Oversee the execution of internal investigations in the UK and Ireland including, where necessary, directly leading and completing investigations end–to–end. • Oversee completion of AML checks and KYC screening for all clients in accordance with CBRE guidelines and timeframes by those responsible. • Work with CBRE's M&A team on compliance diligence and risk areas in the UK and Ireland, supporting integration of the Compliance program in newly acquired companies • Report to UK and Ireland management and to Regional and Global compliance on key Compliance initiatives and activities. • Serve as an alternative, confidential point of contact for employees to communicate perceived serious process irregularities, such as fraud.

QUALITY AND BEST PRACTICE • Manage and Oversee delivery of CBRE UK's Quality management and Best Practice team, supporting the development and delivery of CBRE's ISO Certification program and the associated internal and external audits. • To oversee the management of client complaints and to work closely with management to ensure that full investigation, remediation, and close–out happens within agreed timeframes

PEOPLE MANAGEMENT • Lead, and grow over time, a high–performing and engaged team of Compliance professionals, consisting of the UK Compliance Director, Business Process Improvement Manager, Best Practice Liaison Manager, AML analysts and Monitoring professionals. • Attract, select, develop, and retain key talent to the UK and Ireland Compliance function. • Responsible for all aspects of staff management within your team, including but not limited to recruitment, induction, setting objectives, appraisals, team meetings, training, compliance, performance management and staffing levels • Supporting the UK and Ireland participants in the Global Ethics and Compliance Ambassadors program, including participating in and where appropriate presenting to Ethics and Compliance Ambassadors monthly training sessions

Person Specification/Requirements

ESSENTIAL • Four–year and advanced degrees with a preference in Business Administration, Law, Accounting, Finance or related field. • A professional designation in Compliance, Internal Audit, Accounting, Risk Management or Legal practice areas • Ability to comprehend, analyse, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action. • Requires in–depth knowledge of financial terms, principles and compliance. Reviews complex financial/business analysis and reports prepared by subordinates. Ability to analyse the most complex business/financial data and develop innovative solutions. Develops and implements financial policies and procedures. Approves and oversees department budget. • Advanced knowledge of computer software and hardware (i.e. Microsoft Office suite products). Advanced organizational skills, attention to detail. Ability to work well under pressure with proactive approach to routine and non–routine occurrences • Minimum of 15 years professional level compliance, accounting, or legal experience. • Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix–based multi–industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company. • Occasional regional / overseas travel to other working locations when required by the business • Leads by example and models behaviours that are consistent with the company's values. • Collaborative and commercially minded, ensuring decisions are made with in–depth understanding and interpretation of procedures, company policies and business practices to achieve complex results. • Responsible for setting project, department and/or division deadlines. Errors in judgment may cause long–term impact to line of business and/or overall company.

DESIRABLE • Associate or Chartered Membership of the RICS • Certifications in Anti–Money Laundering and Sanctions, Internal Investigations and Fraud, or in Financial Services regulation • Prior experience in real estate investment and advisory, or related service organizations.