Funeral Director
- Recruiter
- Dignity Plc
- Location
-
Godalming
South East EnglandUnited Kingdom
- Salary
- Competitive
- Posted
- 16 Sep 2022
- Closes
- 14 Oct 2022
- Job Title
- Associate Director
- Category
- Marketing / Business Development
- Contract Type
- Permanent
- Hours
- Full Time
Funeral Director Full–time, 38.33 hours per week Monday to Friday 9am–5pm + out of hours on–call J Gorringe & Son Funeral Directors, Godalming GBP26,728.28 per annum + on–call ancillary payments At Dignity, we are proud to work in a unique industry. We succeed by helping people through difficult times with compassion, respect, openness and care. We offer a range of challenging and rewarding roles for caring individuals across the funeral profession and we continually invest in our staff, premises and vehicles so that we can ensure clients and their loved ones receive the highest standard of care. Every day, we want to exceed our customers expectations, we aim to do this by persistently delivering excellent client service through the continued dedication of our people. As a part of the community, here in our town of Godalming, J Gorringe & Son Funeral Directors has long been a source of support and guidance at the most difficult of times. We can help you, arranging a dignified funeral for your loved one. Priding ourselves on our integrity and the high standard of care we offer, you can be certain that both you and your loved one will be looked after with diligence and respect. The compassionate team at our Godalming funeral home will provide comfort and advice, whenever you need it, and ensure the final farewell is tailored to meet your wishes. Established in 1873, our understanding of funeral arrangement stems from the experience that has been passed down over the years. You can find us in the same funeral home on Hare Lane where we started out almost 150 years ago, and we are easily accessible from many of our neighbouring villages, such as Bramley, J Gorringe & Son Funeral Directors are looking for a professional and compassionate individual to join our collaborative and dedicated team as a Funeral Director. Our values: Professional, Compassion, Respect & Knowledge form the basis of all our interactions and recognising this, you will be giving back to families in a critical time, whilst ensuring that their loved ones are treated with the utmost respect and dignity Alongside a highly collaborative, dedicated and supportive management team, we will give you the room to stretch and develop within the industry. With both training and learning opportunities, our dedicated Learning and Development team and management team will ensure that you are delivered full training to confidently perform this role and will also aim to promote your progression. Alongside this, Dignity Plc really believes in our people, so you will also have access to a wide range of Mental and Financial Well–being tools, access to financial support and a broad range of benefits. What Will I Be Doing as A Funeral Director? As a Funeral Director, you will be at the core of our business and the funerals which we deliver within the community. As a Funeral Director, you will be responsible for persistently delivering consistently high levels of client services to the deceased and their families, by regularly advising and making funeral arrangements, as well as, conducting the funerals by the requested arrangements. Other duties will include: Arranging funerals according to Company guidelines ensuring that the full range of services is offered, thereby addressing the needs of the client. Performance management of staff under your direction with an emphasis on the provision of consistently high–quality client service. Carrying out branch visits where appropriate, checking housekeeping standards and actively monitoring standards of service. Facilitate home arrangements and chapel visits out of hours and ensuring personal contact is made with the client at the earliest opportunity and oversee the funeral arrangements. This will involve interaction with the client before the funeral to discuss and confirm arrangements e.g. flowers, route etc. What Do I Need? A Full UK Driving Licence. To be well presented and professional at all times. To be committed to delivering a funeral service at the highest of standards. To be physically fit and able to lift and carry heavy weights by following manual handling procedures. To be flexible and adaptable. Previous management/supervisory experience. Advantageous: Previous experience in the industry, though this is not required, as full training will be provided. Dignity Plc is an equal opportunity employer where we celebrate diversity across our business. We are committed to creating an inclusive environment for all our employees; therefore, all our employment decisions are assessed based on qualifications, merit and business need. Please note that this role is subject to meeting regulatory requirements. As an FCA–regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR). Please note in accordance with our pre–employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit & Proper Policy). Further details will be explained to you throughout the recruitment process. Equality, Diversity and Inclusion Statement Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and take decisive, informed and bold action to promote inclusion and belonging. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application
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