Performance, Insights and Innovation Director
- Recruiter
- WaterAid
- Location
-
United Kingdom
United KingdomUnited Kingdom
- Salary
- Competitive
- Posted
- 09 Sep 2022
- Closes
- 07 Oct 2022
- Job Title
- Associate Director
- Category
- Legal
- Contract Type
- Permanent
- Hours
- Full Time
Job Title: Performance, Insights and Innovation Director
Salary: UK salary is GBP77,000 to GBP87,000 depending on experience with excellent benefits.
Contract and Hours: Permanent, Full Time
Location: Hybrid Working / 2–3 days in the London office (Canary Wharf) ideally with flexibility. In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK.
About WaterAid:
Want to use your skills in performance, insight and innovation to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere? We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. On top of that you'll be joining a 2020 Great Place to Work award–winning organisation.
About the Role:
Our mission to reach everyone, everywhere with safe water, sanitation and hygiene. As our Performance, Insight, and Innovation Director, you will champion the role of insight at the most senior level, ensuring that the department's strategic inputs play a formative role in the development of directorate and broader organisational strategy.
In addition, you will play a key role in establishing transformation innovation within the Communications and Fundraising Directorate – setting it up for major future success, as well as play a crucial role in the wider leadership of the Communications and Fundraising (CFR) Directorate
In this role, you will use your expertise to strategically lead the Performance, Insight and Innovation (PII) department to deliver against Communications, Fundraising and Influencing objectives – ensuring our decision making is insight driven and the systems required to deliver are robust and informative.
About the Team:
The Performance, Insight and Innovation team focuses on establishing an insight–led approach to fundraising, campaigning, and influencing, combining the analysis of performance data with market and audience insight to deliver recommendations and drive the optimisation of the programme. The team also manages the systems that support the development of relationships with supporters, and which provide the data that underpin our analytical and reporting efforts.
Joining this department will be a newly formed Innovation Function which will drive forward transformational innovation primarily for the purpose of income generation within the UK.
You'll also:
- Establish a market leading innovation function which has the ability to transform income generation for WaterAid – working closely with the Director of CFR (dotted line management).
- Drive a culture of insight driven decision making and innovation across WaterAid UK – establishing transformative innovation as a concept for WaterAid.
- Line manages the senior management team within PII department to ensure collaborative and consistent leadership and development of the wider team.
- Provide insight and evidence based strategic support and challenge across Communications & Fundraising teams, to maximise our effectiveness and further develop our fundraising and wider mobilisation.
- Embed insight in driving the key decisions that will maximise the delivery of our Global Strategy.
- Play a crucial role, working closely with the Global Lead for Communications and Fundraising, in establishing a global view of fundraising growth – including using data and insight to make decisions around investment and new market entry.
- Build on the extremely strong foundations around audience centricity, drive forward a new approach to audience identification and strategy development which becomes the bedrock of our Communications and Fundraising programme.
- Champion the adoption of a standard approach to tracking and segmenting key audiences (general publics, advocacy targets) that will drive more targeted communications and support efforts to develop a universal set of media tools and materials.
About You:
- Passionate about ending poverty and want to be a part of making it happen, with commitment to WaterAid's mission and values, and a working style that reflects these.
- Alignment with WaterAid's values and a commitment to driving Diversity, Equality and Inclusion.
- Experience of working within or with Senior Leadership Teams and influencing at an Executive or Board of Trustee level
- Extensive experience of working in insight and consumer/supporter research, successfully leading high calibre teams focussed on providing strategic direction and precipitating change
- A proven track record of thought leadership, able to successfully convince directors and board–level executives to embrace new, leading–edge approaches to consumer engagement.
- Experience of delivering solutions and opportunities through collaboration and partnership, with proven ability to create an environment that nurtures creativity and innovation.
- Entrepreneurial spirit – proactively seeks opportunities to effect positive change, working with others to challenge the status quo and identify new and disruptive ways to drive growth.
WaterAid benefits vary depending on the country of the successful candidate. For UK–based posts this includes:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile–working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
How to Apply:
To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format. Please answer the following questions when submitting your covering letter using no more than 2 sides of A4.
1. What excites you most about joining WaterAid?
2. This role will manage a highly competent and ambitious team of c.38 WaterAid colleagues. Please describe your leadership style and your interest in joining WaterAid as one of our new leaders.
3. What is the depth and breadth of your expertise in communications?
Closing date: Applications will close by 23:59 on Wednesday, 21st September 2022.
Availability for interview:
- First interviews will be held between 27th September to 5th October 2022.
- Second interviews will be held between 10th to 12th October 2022.
- Assessments will be carried during the later stages of recruitment process in the form of a presentation/task.
Our Commitment
An inclusive workplace:
We are committed to being an organisation where everyone is included, respected, and empowered to be their best. We represent and celebrate our staff, partners and everyone we work with, and create a culture where everyone can reach their full potential.
Equal opportunities:
We are an equal opportunity, disability–confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero–tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.