Business Analyst

My client, a leading Business Services Advisory Accountancy firm are looking to recruit a Business AnalystAssociate to join their team based in central Liverpool at their Shared Service Centre (SSC).

The successful candidate will gather, review, document and analyse business requirements and processes through engagement and collaboration with team members

The role–holder will gather information regarding current decentralised business practice(s) within the firm. They will recommend and plan a solution to migrate all non–contentious tasks and activities (i.e. those not requiring judgement or knowledge of the client) into a centralised team in the Shared Service Centre (SSC).

Role specific activities:

• Data collection on "as–is" state
• Determine in/out scope for tasks recommended for migration to SSC
• Recommend "to–be" process with clear definition of responsibilities of SSC/local team(s)
• Create and manage migration plan, including sequencing by stream, geography etc
• Create and manage resourcing plan for SSC
• Create and manage training plan for new centralised team
• Create and manage communications plan to include all current staff who interact with the process
• Create and manage process mapping & Create and manage all testing and pilot stages

Business Analysis:

• Facilitate meetings with stakeholders
• Gather data to enable understanding, analysis, and documentation of business processes
• Critically evaluate information gathered from multiple sources

• Use questioning techniques to challenge requests if the scope, benefits, and proposed deliverables are unclear
• Maintain a broad overview of organisation needs and commercial activities across related functions
• Analyse available data to create suggestions on moving forward
• Business Case Development, Business Engagement, Governance
• Break projects into doable tasks and set timeframes and goals
• Create and update workflows, Conduct risk analyses
• Prepare and provide documentation to internal teams and key stakeholders
• Retrieve necessary information (e.g. user/client requirements and relevant case studies)
• Monitor project progress and address potential issues
• Coordinate quality controls to ensure deliverables meet requirements
• Measure and report on project performance, Act as the point of contact for all participants

Requirements:

Knowledge and experience:

• Experience as a Business Analyst within the professional services industry or similar with a good understanding of project management disciplines
• Ideally qualified in an industry recognised project management discipline or accreditation e.g. Prince 2, Agile or similar or can demonstrate experience in delivering / working in projects using a structured approach
• Strong analytical and interpersonal skills required
• Experience of interpreting business requests and translating them to requirements
• Interpret business information from a variety of internal and external sources
• Demonstrable evidence of gathering, analysing and documenting business processes
• Ability to present to an audience
• Ability to convey information concisely, questioning others to check understanding
• Excellent communication skills, both written and verbal
• Ability to identify and analyse alternative approaches to dealing with issues and problems

People Management

• Lead and participate productively in meetings and workshops
• Demonstrates commitment to the firm s values
• Empower others by collaborating on joint ideas and encourages others to view change as a positive process

Excellent Client Service

• Demonstrate confidence in dealing with all levels of the firm, including executive management levels
• Demonstrate ownership and responsibility for deliverables/services and is willing to make tough decisions
• Excellent customer service and consulting skills
• Demonstrable skills in influencing and negotiation methods and techniques

Benefits as Standard:

• Agile home/office working
• 25 days holiday;

• access to a personal pension scheme, with matched employer contributions;
• life assurance cover;
• and income protection insurance.

Ad on / Flexel Benefits

• buy up to ten days extra holiday;

• add on private medical, personal accident, dental insurance or travel insurance;
• enrol in our Bike to Work scheme;
• enjoy discounts off cinemas, dining, and gyms;
• receive an interest free season ticket loan or interest free graduate loan;
• take an online health assessment and utilise our employee assistance programme.