Head of Portfolio Insights (ref:31590)

Who are we?
Thames Water is the UK s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing.
At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always open.

What you ll be doing

Lead and develop a small team accountable for providing a single source of Portfolio Reporting and data insights capability across the Thames Water asset investment portfolio – to give visibility of financial, asset, and customer performance levels enabling informed decision making, with clear lines of sight to strategic and regulatory performance outcomes
Work closely with business wide data teams to define and develop investment portfolio dashboards that can be used to drive intelligent business decision making, based upon accurate data with clear lines of sight from portfolio performance to business plan objectives.
Define portfolio reporting principles to ensure alignment of investment decisions to current and future business plan outcomes.
Manage business–critical information including the analyses and presentation of portfolio performance metrics using dashboards in a format to suit the intended audience i.e., executive decision makers, Investment committees, Programme steering groups, regulators, and Programme managers.
Development and preparation of monthly, quarterly, and annual Portfolio Performance reports aligned with Business Plan strategic objectives against the overall measure of performance established by the regulator.
Provide ad–hoc internal and external business plan reporting based upon portfolio performance as may be requested by the business, external stakeholders, or regulators. Develop report request processes linked with service level agreements and prioritisation criteria to manage reporting workload.
Implement performance trending approaches against reported information and prepare reports to facilitate longer–term portfolio decision–making, linking current performance to longer–term goals.
Develop medium–term performance projection capabilities to model the scenarios developed by Investment teams incorporating future operational and financial performance incorporating resilience measures.
Identify and investigate portfolio, programme, and project exceptions, work with finance ensuring that the data held within various corporate systems is an accurate reflection of the company s financial position. Take appropriate remedial action and develop recommendations to resolve any underlying systems issues across the business.
Work with Operations and wider investment teams to ensure the accurate reporting of Capital Maintenance activities against budget and in line with business plan objectives.
Work with Business Change to define business requirements regarding data and reporting. Develop robust business cases for the changes required to increase TW s reporting and performance capabilities for inclusion in the long–term business change roadmap. What you should bring to the role

Hold a degree or an equivalent appropriate professional body qualification
Strong Business and portfolio delivery skills with financial data and analytics capabilities
An inspiring leader, able to create and champion a clear vision for the future and motivate others to follow and implement the change required to achieve that vision

Enthusiastic about putting our customers first every day
Demonstrable track record of implementing best practice portfolio performance reporting techniques to drive value for money and an outcome delivery approach
Strong commercial/financial track record developed within a multi–stakeholder and regulated environment
Excellent communication and influencing skillsWhat s in it for you?
The Head of Portfolio Insights will lead and develop a small team accountable for managing and continuously improving a rigorous investment portfolio reporting and data insights capability to enable effective decision making and provide intelligent insights into portfolio performance in terms of business outcomes, delivery efficiency, overhead recovery and return on investment.

This is a key leadership role requiring significant levels of decision–making and influence to drive the changes required to deliver the Thames Water turnaround plan.
We re proud of the positive ways of working we ve adopted during the pandemic, creating a more flexible and dynamic environment so all our colleagues can thrive. For our office–based roles, we re moving to a hybrid approach with various options across working from the home, office, and our sites.

Our competitive salary and package include a bonus, car allowance, private healthcare, an excellent contributory pension, and 26 days of holiday per year increasing to 30 with a length of service.

Thames Water is a dynamic, rewarding, and diverse place to work, with opportunities around every corner. If you join our team, you ll enjoy a fulfilling career, flexible working arrangements a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

We re also proud to embrace and promote diversity and believe that creating a workforce that reflects the communities we serve will help us to thrive. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water.

We deliver life's essential service to our customers, communities, and the environment can thrive. This means, that when a crisis happens, we all rally around to support our customers. As part of Team Thames, you ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It s also a great opportunity to learn more about our business, meet colleagues, and a earn bit of extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close a vacancy earlier than the advertised date. This is so we can manage all the applications properly and give candidates a positive experience. Once closed, we can t consider any further applications, so please submit your application as soon as possible to avoid disappointment