Business Analyst

Our Development team play a vital role in driving our feature development and product innovation. Working across our various software products, our teams gain unique exposure within a challenging environment, are given full autonomy, working on the latest technologies.

• Working closely with Product Managers (PdMs) and Product Owners (POs) to understand market problems / challenges and the emerging customer requirements from these.

• Working closely with developers to identify the logical solutions to meet those requirements.

• Responsible for scoping projects to the appropriate level at the appropriate time, to facilitate estimating and planning.

• Working with a variety of other internal and external stakeholders to:

  • Create clearly defined requirements through rigorous investigation, analysis and review in order to define and clearly document business and user requirements.

  • Facilitate workshops to elicit, challenge and verify requirements.

  • Carry out fit and gap analysis of requirements vs. products to understand if standard products meet user needs and identify key opportunities through areas of product improvement.

  • Help internal and external customers in developing and producing overall 'as is' and 'to be' process map designs.

  • Conduct advanced modelling activities including data mapping where appropriate.

  • Define logical solutions to meet customer requirements.

  • Helping the release of new product features, working closely with the development teams to ensure timely release to high levels of quality.

  • Performing a project / feature Product Owner role, managing the Product Backlog these and liaising with the portfolio Product Owner.

  • Contributing to the production of product specifications and product literature and collateral.

• Experience as a Business Analyst

• Experience ideally of agile techniques / methodologies (Scrum, Kanban and DSDM).

• An aptitude for verbal and written communication and an ability to produce high quality documentation with ease including user stories, process models, requirements models and user guides.

• An ability to influence others regardless of position/seniority.

• An analytical approach to problem solving.

• Strong customer facing skills with the ability to represent the company in a confident and professional manner.

We are one the UK's largest tech companies, and our products sit at the heart of some of the country's best–known businesses. We've grown phenomenally quickly with a GBP275m turnover and 2,800 employees supporting over 25,000 customers. We hire for potential. We want to make sure we have the best people for the job and provide genuinely equal opportunities for our people to thrive. Our recruitment process is designed with inclusion and equity at its core.

Find out more about the next steps once you've applied here – how–we–hire