Head of Operational Delivery
- Recruiter
- Confidential
- Location
-
Warwick
West Midlands RegionUnited Kingdom
- Salary
- 70000.00 - 80000.00 GBP Annual
- Posted
- 18 May 2022
- Closes
- 10 Jun 2022
- Job Title
- Director
- Category
- Engineering
- Contract Type
- Permanent
- Hours
- Full Time
National Grid (LSE: NG; NYSE: NGG) is an electricity, natural gas, and clean energy delivery company that supplies the energy for more than 20 million people through its networks in New York, Massachusetts, and Rhode Island. It is the largest distributor of natural gas in the Northeast. National Grid also operates the systems that deliver gas and electricity across Great Britain.
National Grid is transforming its electricity and natural gas networks to support the 21st century digital economy with smarter, cleaner, and more resilient energy solutions. Read more about the innovative projects happening across our footprint in The Democratization of Energy, an eBook written by National Grid's US president, Dean Seavers.
For more information please visit our website. You can also follow us on Twitter, watch us on YouTube, friend us on Facebook, find our photos on Instagram
About The Role
A senior leadership opportunity in a team that is at the heart of the UK's energy system
Central to the Gas System Operator, the Head of Operational Delivery is a pivotal role in ensuring all day ahead and on the day operational planning activities associated with our primary output of safe and economic gas delivery to our customers is fulfilled across a diverse range of activities, in accordance with our statutory licence, safety and commercial obligations.
Alongside this, the role holds accountability for emergency management and incident response arrangements, operational customer liaison, 1st line safety and compliance, within year and 3–year ahead timeframes for network access planning and the provision of technical support for the Gas National Control Centre and wider departmental teams.
These accountabilities embrace many internal and external customers, suppliers and stakeholders, and therefore requires strong communication and relationship skills.
Key Accountabilities
• Develop, establish and maintain operational plans for Gas National Control Centre, with associated supporting procedures and tools, to ensure all obligations can be met, incentive performance can be optimised in line with the strategy frameworks defined by Gas Incentives, and customer requirements complied with.
• Undertake NTS outage planning activities to enable system access required by Operations, Construction and 3rd party suppliers & customers to carry out maintenance and construction activities as applicable; identifying cost and safety risks together with wider system integrity impacts to ensure most optimal plan and risk mitigation is in place for real time execution.
• Undertake NTS Safe Control of Operations activity for all routine and non–routine operations across the network, delivering quality executable safety permit and related procedural documentation.
• Accountable for ensuring Gas Operations is compliant with the primary safety case and associated Network Emergency Coordinator (NEC) safety case. In addition, ensure Gas Operations has the appropriate emergency management, incident response, business continuity and business management systems in place.
• Provide risk based advice, strategy and supporting tools to control function to optimise short term capacity release and minimise impact of commercial constraint actions with the aim of optimising incentive outcomes in line with strategy frameworks defined by Gas Incentives.
• Undertake effective customer & stakeholder relationship management in respect of day to day operational execution of Gas Operation duties to ensure mutual compliance with GSMR, UNC and other relevant obligations and contractual agreements.
• Provide capability and technical support to department and externally for Gas Quality compliance as required by GSMR, UNC and relevant connection agreements
• Engage effectively with governmental and regulatory bodies with respect to the safe and efficient operation of the NTS and gas market and provide information and support as required to ensure that associated issues and developments are effectively managed.
• Providing short term forecasts into operational processes with associated incentive linked financial performance included.
• Manage resources and people effectively and proactively in line with budget, best practice and NG frameworks and procedures.
About You
Technical / Specialist Skills and Experience
• Knowledge of the gas transmission business and associated statutory and commercial obligations, including UNC and commercial agreements.
• Awareness of GSMR, Primary Safety Case, NEC Safety Case and their purpose
• Experience of leading large teams in a complex operational environment
• Knowledge of commercial and incentive regime associated with transmission operations
• Experience of managing complex customer and stakeholder relationships
• Experience of critical operational decision making to deliver overall best commercial and operational outcomes for the business
• Demonstrated ability to build high quality relationships both internally and across all stakeholders through individual and organisational relationship building.
• Demonstrated ability to drive change and manage complex risks for the overall benefit of customers, stakeholders and the business.
• Demonstrated ability to develop and sell a compelling articulation of the business Purpose, Vision & Values.
• Demonstrated ability to develop self and manage talent in others to achieve their full potential to deliver value.
• Demonstrated ability to lead the development, design and day to day delivery of complex processes within an uncertain and changing operating environment.
Qualifications
Essential (at appointment): Essential – Degree in a STEM subject (or equivalent), or relevant experience
Desirable: Member of relevant professional body (or working towards) either Incorporated or Chartered status
Budget and Reporting Lines
Number of Direct/Indirect Reports:
Direct: 3–4
Indirect: >30
Budget:
Direct: >GBP2m
Indirect: >GBP1.5m
Other: Incentive performance for Demand Forecasting and Maintenance planning
What You'll Get
A competitive salary between GBP70,000 – GBP80,000 dependent on capability.
Company car
28 days holiday plus 8 statutory days – option available to buy extra holiday days.
Annual performance bonus of up to 20% of your eligible earnings in the performance year.
A generous pension scheme where we double match your contribution up to 6% (maximum Company contribution of 12%) of your salary each month i.e. for every GBP1 you contribute, we'll put another GBP2 (you can contribute more un–matched if you want to).
Paid expenses for any business travel and accommodation excluding travel to your base location/office.
You will also have access to several other flexible benefits such as a salary sacrifice car and technology schemes.
Access to employee support, care and assistance helplines.
Access to Employer Matched charity giving.
Further Info
Opportunity Type: Permanent
Location: Warwick
Closing Date: 10th June 2022
We encourage you to submit your application as early as possible and not to wait until the published closing date. National Grid's recruitment periods can and may vary. We reserve the right to remove this advert or close it to further applications at any point during the recruitment process.
About Us
Gas plays a critical role in the UK's energy mix. It produces more than half of our energy needs and more than 8 out of 10 homes rely on us for heat, and it's the primary fuel for power generation, providing a stable baseload of electricity. We're also fully behind the drive to net zero; alongside renewable energy, gas has played a key role in largely removing coal from the energy mix over the past eight years. None of that is going to change overnight. In fact, the UK can't reach net zero by 2050 without natural gas and hydrogen playing a part in decarbonising transport, power, heat and industry.
Alongside that, the amount of work needed on the gas national transmission system (NTS) is bigger than ever for our current regulatory period, RIIO–2. The programme will improve the current network, reducing emissions, and pave the way towards decarbonising future infrastructure. There's a lot for us to deliver over the next five years, putting our business in a great position to grow.
In March 2022, National Grid agreed to sell a 60% majority stake in National Grid Gas plc to the consortium comprising Macquarie Asset Management and British Columbia Investment Management Corporation. The gas business remains part of the National Grid Group until the sale is completed, and we expect it to become a separate company in the second half of 2022
National Grid is transforming its electricity and natural gas networks to support the 21st century digital economy with smarter, cleaner, and more resilient energy solutions. Read more about the innovative projects happening across our footprint in The Democratization of Energy, an eBook written by National Grid's US president, Dean Seavers.
For more information please visit our website. You can also follow us on Twitter, watch us on YouTube, friend us on Facebook, find our photos on Instagram
About The Role
A senior leadership opportunity in a team that is at the heart of the UK's energy system
Central to the Gas System Operator, the Head of Operational Delivery is a pivotal role in ensuring all day ahead and on the day operational planning activities associated with our primary output of safe and economic gas delivery to our customers is fulfilled across a diverse range of activities, in accordance with our statutory licence, safety and commercial obligations.
Alongside this, the role holds accountability for emergency management and incident response arrangements, operational customer liaison, 1st line safety and compliance, within year and 3–year ahead timeframes for network access planning and the provision of technical support for the Gas National Control Centre and wider departmental teams.
These accountabilities embrace many internal and external customers, suppliers and stakeholders, and therefore requires strong communication and relationship skills.
Key Accountabilities
• Develop, establish and maintain operational plans for Gas National Control Centre, with associated supporting procedures and tools, to ensure all obligations can be met, incentive performance can be optimised in line with the strategy frameworks defined by Gas Incentives, and customer requirements complied with.
• Undertake NTS outage planning activities to enable system access required by Operations, Construction and 3rd party suppliers & customers to carry out maintenance and construction activities as applicable; identifying cost and safety risks together with wider system integrity impacts to ensure most optimal plan and risk mitigation is in place for real time execution.
• Undertake NTS Safe Control of Operations activity for all routine and non–routine operations across the network, delivering quality executable safety permit and related procedural documentation.
• Accountable for ensuring Gas Operations is compliant with the primary safety case and associated Network Emergency Coordinator (NEC) safety case. In addition, ensure Gas Operations has the appropriate emergency management, incident response, business continuity and business management systems in place.
• Provide risk based advice, strategy and supporting tools to control function to optimise short term capacity release and minimise impact of commercial constraint actions with the aim of optimising incentive outcomes in line with strategy frameworks defined by Gas Incentives.
• Undertake effective customer & stakeholder relationship management in respect of day to day operational execution of Gas Operation duties to ensure mutual compliance with GSMR, UNC and other relevant obligations and contractual agreements.
• Provide capability and technical support to department and externally for Gas Quality compliance as required by GSMR, UNC and relevant connection agreements
• Engage effectively with governmental and regulatory bodies with respect to the safe and efficient operation of the NTS and gas market and provide information and support as required to ensure that associated issues and developments are effectively managed.
• Providing short term forecasts into operational processes with associated incentive linked financial performance included.
• Manage resources and people effectively and proactively in line with budget, best practice and NG frameworks and procedures.
About You
Technical / Specialist Skills and Experience
• Knowledge of the gas transmission business and associated statutory and commercial obligations, including UNC and commercial agreements.
• Awareness of GSMR, Primary Safety Case, NEC Safety Case and their purpose
• Experience of leading large teams in a complex operational environment
• Knowledge of commercial and incentive regime associated with transmission operations
• Experience of managing complex customer and stakeholder relationships
• Experience of critical operational decision making to deliver overall best commercial and operational outcomes for the business
• Demonstrated ability to build high quality relationships both internally and across all stakeholders through individual and organisational relationship building.
• Demonstrated ability to drive change and manage complex risks for the overall benefit of customers, stakeholders and the business.
• Demonstrated ability to develop and sell a compelling articulation of the business Purpose, Vision & Values.
• Demonstrated ability to develop self and manage talent in others to achieve their full potential to deliver value.
• Demonstrated ability to lead the development, design and day to day delivery of complex processes within an uncertain and changing operating environment.
Qualifications
Essential (at appointment): Essential – Degree in a STEM subject (or equivalent), or relevant experience
Desirable: Member of relevant professional body (or working towards) either Incorporated or Chartered status
Budget and Reporting Lines
Number of Direct/Indirect Reports:
Direct: 3–4
Indirect: >30
Budget:
Direct: >GBP2m
Indirect: >GBP1.5m
Other: Incentive performance for Demand Forecasting and Maintenance planning
What You'll Get
A competitive salary between GBP70,000 – GBP80,000 dependent on capability.
Company car
28 days holiday plus 8 statutory days – option available to buy extra holiday days.
Annual performance bonus of up to 20% of your eligible earnings in the performance year.
A generous pension scheme where we double match your contribution up to 6% (maximum Company contribution of 12%) of your salary each month i.e. for every GBP1 you contribute, we'll put another GBP2 (you can contribute more un–matched if you want to).
Paid expenses for any business travel and accommodation excluding travel to your base location/office.
You will also have access to several other flexible benefits such as a salary sacrifice car and technology schemes.
Access to employee support, care and assistance helplines.
Access to Employer Matched charity giving.
Further Info
Opportunity Type: Permanent
Location: Warwick
Closing Date: 10th June 2022
We encourage you to submit your application as early as possible and not to wait until the published closing date. National Grid's recruitment periods can and may vary. We reserve the right to remove this advert or close it to further applications at any point during the recruitment process.
About Us
Gas plays a critical role in the UK's energy mix. It produces more than half of our energy needs and more than 8 out of 10 homes rely on us for heat, and it's the primary fuel for power generation, providing a stable baseload of electricity. We're also fully behind the drive to net zero; alongside renewable energy, gas has played a key role in largely removing coal from the energy mix over the past eight years. None of that is going to change overnight. In fact, the UK can't reach net zero by 2050 without natural gas and hydrogen playing a part in decarbonising transport, power, heat and industry.
Alongside that, the amount of work needed on the gas national transmission system (NTS) is bigger than ever for our current regulatory period, RIIO–2. The programme will improve the current network, reducing emissions, and pave the way towards decarbonising future infrastructure. There's a lot for us to deliver over the next five years, putting our business in a great position to grow.
In March 2022, National Grid agreed to sell a 60% majority stake in National Grid Gas plc to the consortium comprising Macquarie Asset Management and British Columbia Investment Management Corporation. The gas business remains part of the National Grid Group until the sale is completed, and we expect it to become a separate company in the second half of 2022