Head of Testing & Delivery Assurance

A Head of Testing & Delivery Assurance required on behalf of a client in the public sector. This will be a FTC until 2023. There will be some travel involved.

This role sits within the Delivery, Implementation and Transition team. The Delivery, Implementation and Transition workstream plays an integral role in the delivery of the implementation of the new scheme and the transition into these new services from the current solution.

The workstream consists of the following teams:

• Delivery Assurance – assuring the delivery of the new scheme services through a review of the Supplier's Quality Assurance and related activities.
• Programme Delivery – overseeing, and reporting on, the Supplier implementation and transition programme plans and coordinating the client's activities within the plans.
• Migration/Transition business expertise – providing business specific expertise for transition related activities including data migration, operational and communication specific deliverables.

The Delivery Assurance team is responsible for ensuring suppliers deliver appropriate solutions that meet the client's requirements, including both functional and non–functional requirements.

This role will manage the Delivery Assurance team and requires an experienced programme test manager. They will be the central point for quality delivery across a large programme, leading various testing functions and managing the supplier delivery assurance plan.

Requirements

• A strong test management background with experience of delivering quality through proficient testing in large, complex projects involving external suppliers in an onshore / offshore environment.
• The management through effective collaboration with multiple suppliers of several release test phases operating in parallel.
• Experience of leading a testing team (15+ full time employees) for the delivery of a major platform including:

1. conducting Functional, Non–functional, Data migration, Service transition and Operational acceptance testing for e–commerce projects.
2. performance testing in a high online/batch volume environment (millions of on–line users, millions of batch transactions).

• Experience in working within a structured environment using test management methodologies and quality management systems defining and developing robust testing artefacts (e.g. strategy, plans, approach), on large and complex testing programmes.
• Experience in working at senior management level and able to work successfully with a wide range of stakeholders including suppliers, commercial, operational, product development and Programme Management Office teams.
• Experienced in project management fundamentals working in both waterfall and agile delivery methods.
• Experience of industry recognised
• Test automation tools (eg. Selenium)
• Collaboration tools
• Test planning and administration tools (eg. HPQC, JIRA)
• Experienced at providing timely testing metrics and data points to key project stakeholders in support of informed decision–making processes.

Personal attributes

• As a senior member of the team, their conduct will reflect a commitment to the client's core behaviours: Trust, Respect, Empowerment, Ease.
• Strong oral and written communication skills, especially in communicating technical information to non–technical colleagues and executives and excellent stakeholder management skills.
• Strong relationship management skills to ensure the effective alignment of client and supplier test processes.
• Excellent work ethic including time management, ability to work to very tight deadlines, and excellent project reporting and planning.
• A relationship builder who has a focus on getting the job done whilst providing effective challenge to others and supporting experienced technical professionals.
• Problem solving skills and flexible nature, showing adaptability to situations.
• Someone who is ambitious and comfortable working in a highly challenging and ever changing environment taking personal responsibility for resolving issues in a complex, multi–streamed programme.
• First–class facilitation skills, including the ability to manage conflict and to represent the corporation.
• Experienced at building strong relationships with senior leaders and able to influence a wide range of stakeholders, including directors, senior management and suppliers.
• Ability to collaborate, effectively communicate and use varying techniques to facilitate delivery assurance.
• Excellent influencing skills, at all levels within an organisation, including directors and senior management.

Intelligent Resource is committed to barrier–free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organisation.

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