Business Analyst
- Recruiter
- kpmg
- Location
-
United Kingdom
United KingdomUnited Kingdom
- Salary
- Competitive
- Posted
- 09 Jan 2022
- Closes
- 22 Jan 2022
- Job Title
- IT Director
- Category
- Banking and Financial Services
- Contract Type
- Contract
- Hours
- Full Time
KPMG Managed Services provide an innovative and cost–effective solution to the delivery of large–scale review and/or processing activity across multiple industries, geographies and processes. The Managed Services operation is experienced in, but not limited to, remediation, complaint handling, claims processing, service delivery and conduct risk reviews. Managed Services Revenue targets are in excess of GBP20M pa and UK Operations is the principal delivery arm and driver of this revenue.
The Transition and Change Business Analyst role within the Managed Services bridges the gap between the business and technology/software solution teams. This is achieved by identifying business change needs, assessing the impact of the change, and capturing, analysing and documenting requirements to shape and design market leading offerings that will be sold to a diverse range of clients across multiple industries.
The business analyst will ensure that detailed business requirements are documented and understood by those developing and implementing the process/procedures or solution. They will support the communication and delivery to the business and stakeholders through the implementation process and quality assurance. This will involve building excellent relationships with a diverse number of people within KPMG and our clients' organisations; working on multiple sites if/when required.
Deliverables:
- Working closely with senior managers, Operations staff and Managed Services clients to document and define functional and non–functional requirements.
- Take ownership of the changes and projects through delivery and into the live environment.
- To be involved in the Impact Assessment for any change request raised by the client or operational teams.
- Develop all supporting documentation and ensure it adheres to mandatory requirements.
- Provide assistance within a review/change process.
- Participate in the planning, design and development of new/changes to systems, processes and procedures.
- Facilitating and managing requirements/process workshops
- Liaise with on–shore and off–shore colleagues and stakeholders to ensure a smooth delivery and implementation.
- Build relationships with other staff and clients to enhance the reputation of KPMG as an advisor of choice.
Experience
- Proven experience as a Business Analyst, where you have been instrumental with managing senior stakeholders as part of a project delivery.
- Strong experience of requirements gathering and requirements GAP analysis.
- Experience of working with some or all of the following technologies: Excel, Visio, SharePoint and IBM BPM
Benefits include:
- Competitve market rate
- Rolling 6 month contact
- Flexible working location
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