Salesforce Administrator and Business Analyst
- Recruiter
- Confidential
- Location
-
London
South East EnglandUnited Kingdom
- Salary
- 400.00 - 525.00 GBP Daily
- Posted
- 06 Jan 2022
- Closes
- 03 Feb 2022
- Job Title
- IT Director
- Category
- Information Technology
- Contract Type
- Temporary
- Hours
- Full Time
Created in 2018, Legal and General Affordable Homes are a commercial business with a social purpose. We focus on injecting institutional capital into the affordable housing sector to build good quality homes and deliver a great customer experience.
Our commitment is to increase the much–needed supply of affordable homes in England and provide best–in–class customer service, putting customers at the heart of our business, listening to their needs and delivering services which matter to them most.
The Salesforce Administrator and Business Analyst will be accountable for the BAU operation and progression of the businesses Salesforce platform.
The role holder will be the businesses owner of the Salesforce platform and will initially be part of a project team to establish the technology and following the project close they will be responsible for continuous improvement and day to day management of the platform.
Principal Accountabilities
Deliver and maintain an industry leading instance of the Salesforce platform that continues to improve and exceed the businesses expectations.
Administer the businesses Salesforce instance ensuring that issues are kept to a minimum, making use of the support from an MSP where required.
Embed the Salesforce platform with colleagues whose technical capabilities vary.
Continually engage & challenge the business to translate requirements to Salesforce deliverables, leading workshop sessions as needed with business stakeholders.
Design and maintain systems architectures as agreed with the businesses Head of Technology.
Be responsible for the operational resilience of the businesses Salesforce platform, working with project or MSP resources as required.
Requirements
At least 3 years of day to day management of a Salesforce deployment for an aspirational business.
Experience working with Service Cloud and Sales Cloud.
Relevant trailhead qualifications and/or professional memberships are preferred but not essential.
Worked as a Business Analyst to translate business requirements to technical deliverables, have led workshops with key stakeholders.
Experience within the backup/restoration of data to a Salesforce deployment.
Worked with a Systems Integrator to deliver projects and BAU services.
At least 3 years of supporting non–technical staff, answering queries, and troubleshooting where needed.
Experience within the housing industry is preferred but not essential.
Challenged businesses to deploy technology that benefits it.
Engaged key stakeholders to maximise the use of systems and to understand the future progression to empower the business.
Additional Information
Initially a temporary contract for 38 weeks as project due to complete in October 2022. Extension/permanent position may be offered upon completion of this initial contract for the right candidate.
Day rate of up to GBP525 (dependent on experience, inside of IR35 and uplifted rate will apply if going via an Umbrella company).
Although the role itself is London based, this role can be completed remotely, therefore applications will be considered from anywhere within the UK
Our commitment is to increase the much–needed supply of affordable homes in England and provide best–in–class customer service, putting customers at the heart of our business, listening to their needs and delivering services which matter to them most.
The Salesforce Administrator and Business Analyst will be accountable for the BAU operation and progression of the businesses Salesforce platform.
The role holder will be the businesses owner of the Salesforce platform and will initially be part of a project team to establish the technology and following the project close they will be responsible for continuous improvement and day to day management of the platform.
Principal Accountabilities
Deliver and maintain an industry leading instance of the Salesforce platform that continues to improve and exceed the businesses expectations.
Administer the businesses Salesforce instance ensuring that issues are kept to a minimum, making use of the support from an MSP where required.
Embed the Salesforce platform with colleagues whose technical capabilities vary.
Continually engage & challenge the business to translate requirements to Salesforce deliverables, leading workshop sessions as needed with business stakeholders.
Design and maintain systems architectures as agreed with the businesses Head of Technology.
Be responsible for the operational resilience of the businesses Salesforce platform, working with project or MSP resources as required.
Requirements
At least 3 years of day to day management of a Salesforce deployment for an aspirational business.
Experience working with Service Cloud and Sales Cloud.
Relevant trailhead qualifications and/or professional memberships are preferred but not essential.
Worked as a Business Analyst to translate business requirements to technical deliverables, have led workshops with key stakeholders.
Experience within the backup/restoration of data to a Salesforce deployment.
Worked with a Systems Integrator to deliver projects and BAU services.
At least 3 years of supporting non–technical staff, answering queries, and troubleshooting where needed.
Experience within the housing industry is preferred but not essential.
Challenged businesses to deploy technology that benefits it.
Engaged key stakeholders to maximise the use of systems and to understand the future progression to empower the business.
Additional Information
Initially a temporary contract for 38 weeks as project due to complete in October 2022. Extension/permanent position may be offered upon completion of this initial contract for the right candidate.
Day rate of up to GBP525 (dependent on experience, inside of IR35 and uplifted rate will apply if going via an Umbrella company).
Although the role itself is London based, this role can be completed remotely, therefore applications will be considered from anywhere within the UK
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