Specialist Consultant - Contracts and Partner Management

The Role

The People Directorate engage a range of external partner organisations that deliver a critical component of the service we provide to our people. These partners deliver a broad range of services such as Occupational Health, Absence Management, Security Vetting etc.

This new role will be focused on managing the performance of our partners and driving continuous improvements in the ways that we work together to maximise value, efficiency and employee experience.

Job responsibilities may include:

Take leadership of key partner relationships to identify, drive and ensure full commercial value is realised throughout the contract lifecycle on behalf of the People Directorate

Leading on the procurement of new services and extensions to existing contracts

Act as the main conduit to improve the overall operational interface between the business and the partner organisation

Manage quality and delivery performance through the utilisation of continuous improvement techniques, performance reviews, risk and opportunity management and other action plans

Monitor and control external spend

Line Management of one team member who will provide administrative support

Essential Experience and Skills

Proven track–record of successfully driving value and innovation through external partner management

Experience of managing external partners to create close working relationships and drive value and service excellence

Strong influencing skills (able to build business partner relationship) with the ability to challenge at all levels

Experience of procuring contracts

Able to deal with complexity and analyse problems to find the root cause to develop creative and workable solutions or improvements including digitising and automating business processes

Attention to detail

Ability to learn quickly and demonstrate initiative

Commitment to delivering excellent employee experience

Desirable Experience and Skills

Knowledge of Public Sector procurement processes

Understanding of Lean principles

Knowledge of data protection principles and requirements

Experience of using recruitment systems

Previous experience of leading a small team

Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.