Director of Digital Engagement (Spanish preferred)

Director of Digital Engagement (Spanish preferred) – WD

What will you do

Do you have experience of crafting and executing digital strategies? Then we have an excellent opportunity for you! Our Subscriber business has seen a period of rapid growth through product innovation & transformation and is now looking to add new strategic, digital thinking to bolster its team.

How you will do it

You will lead the delivery and implementation of customer–centric digital strategy that upholds the Subscriber brand and delivers a premier digital experience to our customers.
Develop an efficient 'go to market' model to drive sales, adoption, and expansion for subscription–based solutions and renewal.
Develop and deploy detailed business plans and a digital roadmap.
Lead strategic digital planning across countries for all front–end technologies such as e–commerce, B2C, self–service capabilities, customer engagement hubs, omnichannel etc.
Raise the profile and position of ADT as a differentiator in the market.
Developing pricing recommendations and accelerated profitability models.
Identify skills and resource requirements to successfully launch new solutions and in line with demand.
Work with Managing Directors and Sales leaders to execute growth strategies through digital enablement.

Qualifications

What we look for

Required

Successful track record and career as strategic digital and IT business partner.
Experience in designing and implementing new business strategies, and digital roadmaps to deliver growth.
Outstanding management and leadership skills to achieve tangible outcomes in a heavily matrixed management environment.
You will need to have excellent stakeholder management and consensus building skills.
Knowledge and understating of growing consumer relationships in an international environment.
An excellent communicator, with the ability to influence and empower teams to execute plans.

Preferred

Fluent in Spanish language
Experience leading digital within the Security sector experience and industry knowledge of legal & compliance requirements.
Technical account management experience.
Experience in leading CRM strategies, Marketing Automation, driving inbound enquiries through SEO optimisation, PPC and Social Media.
Solid experience in cloud technologies deployment (especially Oracle) and convergence across businesses.
Bachelor's degree in Computer Science, Information Systems, or Engineering; a Master's in Business Administration or Technology Management

Who we are

At Johnson Controls, we're crafting the future to build a world that's safe, comfortable and balanced. Our distributed team builds innovative, coordinated solutions to make cities more connected, buildings more intelligent and vehicles more efficient. We are passionate about improving the way the world lives, works and plays. The future requires bold ideas, an ambitious mind–set and teamwork across boundaries.
We believe that diversity and inclusion matter and make a difference. By embracing the true value of diversity and inclusion, getting comfortable with having crucial conversations, and valuing different perspectives, we will be one of the most desirable places to work.

Job Information Systems
Primary LocationGB–Surrey–Sunbury–on–Thames
Organization Corporate