Head of Talent Acquisition

At the Data Communications Company, we believe in making Britain more connected, so we can all lead smarter, greener lives. We've built the secure infrastructure that's supporting the mass roll–out of smart meters across the country. Our universal, secure network will be in 30 million homes and small businesses, making it the largest network in Britain. So it's a truly exciting time to join us. You'll be part of a team that's supporting the country's transition to a low–carbon economy, and helping to ensure an affordable, secure, and sustainable energy supply for the future.

Operating independently of its parent company, Capita plc*, the DCC is a Disability Confident Committed Employer. We're directed by the Department for Business and regulated by OFGEM. We collaborate with the Government and leading telco and utility industry service providers to help protect consumers and give them better energy choices. A finalist in the Top Workplace Awards in 2018, we reward professionals who thrive in an environment of change and innovation. Watch this video and if it ignites your interest, apply below.

Role

This is an exceptional opportunity for a strategic thinker with the vision and ambition to lead and drive change in how we attract and hire the best talent to DCC. If you want to make a significant impact on an organisation that is changing the face of Britain, If you're passionate about people, a strong leader with excellent stakeholder skills then you could be the person we are looking for. You'll need to be at the top of your game though. The People Team in has made great progress towards our aim of being best in class in everything we do, creating an inclusive organisation where it's not just what we're doing that's important, but also how we're doing it. You'll be responsible for ensuring DCC can attract the very best talent to the business whilst building a leading talent function moving forward. This role will work closely with the Head of Leadership Talent & Learning, and responsible in the team for ensuring that the best talent pipeline into critical roles are in place. Reporting directly into the Chief People Officer the role holder will work in partnership with the Head of Learning, Talent and Leadership and Head of People Partnering & Operations within the People function as well as Senior Leaders within DCC and Capita HR, who provide our Policies. In return you'll get to be part of an organisation that is fast paced and thought leading, and a team which has been built to deliver modern and innovative people solutions and passionately believe in what we are doing. This is a new role in the People Team and as a result, you'll get an opportunity to review and shape our current practices and influence the shape and execution of our people strategy. You'll work closely with the Head of People Partnering and Operations to ensure that our hiring, talent and business processes work hand in hand, and our initiatives are not just embedded in the business but are celebrated and lived.

Key Accountabilities

Lead the DCC Talent Acquisition function in first class recruitment practices, processes, assessment models and technologies that will elevate our recruitment strategies.
Own the end to end recruitment process, ensuring the effective management of the Recruitment Process Outsourcing (RPO) and create a resourcing strategy that not only drives the business forward but improves overall candidate and Hiring Manager experience.
Be fully conversant with the key contractual obligations and performance metrics across the RPO and ensuring appropriate monitoring and escalations processes are in place
Accountable for the service delivery and performance of the RPO, undertaking monthly, quarterly, and annual performance reviews.
Responsible for creating a continuous improvement culture with the Talent Acquisition function, analysing dashboards and metric to optimise team efforts.
Proactively form internal and external relationships to generate intelligence that can inform DCC of the likely impacts of on skills, labour acquisition and retention.
Work in collaboration with the Head of Leadership, Talent and Learning to integrate talent solutions into the hiring process.
Work with the RPO, the Head of People Partnering and Operations and the HRBP's to understand business strategy and delivering through a resourcing strategy that drives internal talent mobility.
Understand and drive effective workforce planning practices and resource forecasting accuracy.
Develop and implement with the RPO strategies to attract diverse candidates to all areas of the business.
Work in collaboration with the Head of Leadership, Talent & Learning as appropriate to input into succession and contingency frameworks and impact on Resourcing.
Work with the Head of Leadership, Talent & Learning to establish the assessment approach to identifying and recruiting talent.Skills/ Experience

A proven track record in managing an RPO to create Talent Acquisition strategies and delivering operational excellence.
Ability to influence stakeholders, building strategies and executing flawlessly.
Good knowledge of employment/recruitment legislation.
Ability to develop and maintain long term strategies with candidates as well as with internal teams and external partners.
Results orientated and data driven.
Resilient and commercially minded.
A strong leader and motivator of teams.
A flexible team player with a high level of initiative.Become part of our team at DCC and you'll find an inclusive culture which prizes mutual respect, innovation and high performance. It all adds up to make DCC a great place to work. Hard work deserves great benefits, and we offer our colleagues a range of reasons to enjoy their time at DCC:

Bonus scheme
Pension
Private medical insurance.
Car allowance
Extensive personal development and training opportunities
Hybrid working – Many of our people work 1 to 3 days in the office..
Flexible holidays – increase your standard 25 days by purchasing extra days.
Dental plan.
Cycle to work scheme
Childcare vouchers
Headspace free membership – a popular mindfulness app.
Season ticket travel loan
Charity days
Retail discounts.
Discounted gym membership
RAC discount
Income protection scheme

Choose 'Apply now' to complete our short application, so that we can find out more about you.Your application will be carefully considered, and you will hear from us regarding its progress.

The parent company, Capita Plc*, are a leading UK provider of technology enabled business services. We're supporting and improving the lives of millions of people every day and we can only do this with the right people in place, working towards a shared goal. We encourage an open, honest working environment where everyone can be true to themselves and people are valued for their differences. We're always challenging each other to learn and improve, because we know when we work together, we can deliver better outcomes. We work across such a huge range of businesses and sectors, that you'll have the opportunity to grow and develop your career in any number of directions. You'll also become part of a network of 63,000 experienced, innovative, and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do deliver. Our purpose is to create a better outcome for you