Business Support Manager/EA to CEO
- Recruiter
- LMA
- Location
-
London
South East EnglandUnited Kingdom
- Salary
- Competitive
- Posted
- 17 Oct 2021
- Closes
- 19 Oct 2021
- Job Title
- Chief Executive Officer
- Category
- Human Resources
- Contract Type
- Permanent
- Hours
- Full Time
My client who is an international energy firm based in London, is looking for an experienced Team Leader/Manager who has managed a team of PAs in a large global organisation and is also happy to provide support to a dynamic and professional Chief Executive.
This role will be based 5 days in the office, working in a fast paced and dynamic environment. European language(s) would be a great advantage due to the organisation's international exposure.
Duties and responsibilities:
Support Management
- Day to day management of the office support team, including supervisory and delegation of work ensuring all teams are sufficiently covered at all times
- Full responsibility for setting annual objectives, conducting ongoing reviews and performance management.
- Responsible for collating feedback on office support members, communicating and addressing areas of concern with management
- Responsible for monitoring absenteeism, approving annual leave, monitoring absence and arranging cover when necessary
- Responsible for induction of new joiners into the office support team, organisation of any relevant training / refreshers on new protocol and policy
- Manage the corporate relationship with the external travel provider, including reviewing service provisions (response times, emergency services etc
- Seek continuous improvement for the office support function and introducing processes to streamline and improve ways of working, in accordance with best practice.
Executive Assistant
- Acting as first point of contact
- Scheduling meetings, answering the phone, taking messages, diary management, preparing reports, updating spreadsheets, filing, binding of documents and ad hoc project work as required.
- Extensive confidential overseas travel management for top–level executives; arrange complex multiple destination itineraries including hotel accommodation, transfers, passport and visa
- Take minutes of meetings and preparing documents for review.
- Event management and coordination of business breakfasts/lunches and external events.
- Manage other events, including annual events such trading desk events, external client events, graduate recruitment and IP week.
Skills and experience required
- Team management experience
- Exceptional verbal and written communication skills
- Dependable, trustworthy, enthusiastic and an excellent team player
- Be highly adaptable and able to work in a dynamic fast paced environment
- Proficient in all Microsoft Office applications, including Excel, Outlook, Word and PowerPoint
- Excellent organisational and administrative skills
- High degree of discretion and firm understanding of the requirement for confidentiality
- High attention to detail
- Ability to manage and grow positive relationships at all levels, internally and externally.
- Forward thinking and able to prioritise
- Ability to work under pressure and to tight deadlines
- Experience of having worked within a compliance and risk management culture
- Multinational experience and multilingual aptitude is advantageous