Senior Business Analyst

Senior Business Analyst (Data, Customer, CRM focus)
Global Organisation, Luton
6 Month contract (15th Nov start)
Rates: Negotiable

Situated in IT, you'll be part of a fast–paced environment where you will be responsible for helping our client implement solutions in a cost–effective way, producing the correct documentation through clear elicitation, aligning to Ops, IT and security strategy, ensuring the highest standards and practices are upheld.

As a Senior Business Analyst, you will have a degree of autonomy and responsibility for an incoming schedule of work and assist in prioritisation and triage of requests.

You will be accountable for:
* Assisting the lead BA in building best practises and leading by example within the team
* Coaching and mentoring of less experienced BA's
* Running brown bag sessions and knowledge sharing to ensure cross–functional knowledge across the team
* Requirement's elicitation – Working with business and IT stakeholders to define, challenge and document clear requirements using the appropriate techniques
* Business process modelling, mapping as–is and to–be processes and journeys using appropriate techniques
* Stakeholder Management – building strong and trusting relationships with Operations, 3rd party suppliers and internal IT colleagues and stakeholders of all levels.
* Internal and external stakeholder mapping and analysis
* Release support of new systems, continual delivery and updates/upgrades and new functionality of exiting systems
* Producing test scripts as required for IAT and UAT and working with relevant departments to ensure correct level of testing is completed
* Supporting and identifying improvements to current systems and processes

Essential skills required:
* Minimum 4 years' experience in business analysis
* Methodical, logical and flexible in approach and be comfortable working with a degree of ambiguity
* Self–starter, ability to work independently and as part of a collaborative team
* Experience of full delivery lifecycle as a Business Analyst including business case support, project initiation, requirement capture, scope and change management, development support, UAT, early life support and benefits realisation
* Effective workshop facilitation
* Ability to understand complex concepts and communicate them in a simple manner
* Ability to communicate well on both a business and technical level, to all levels of the organisation
* Experience documenting current and future business processes, data flow diagrams, data models and use cases
* Ability to work on multiple projects at the same time within a business function
* Experience of knowledge share through "brown bag sessions" and other cross–functional training methods
* Experience of working in agile and waterfall methodologies

Interested?
Please reach out to Tom Johnson with the latest version of your CV – Ref: 842594

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