ISP Application Support (Interim)
- Recruiter
- Confidential
- Location
-
United Kingdom
United KingdomUnited Kingdom
- Salary
- Competitive
- Posted
- 07 Oct 2021
- Closes
- 04 Nov 2021
- Job Title
- Non-Executive Director
- Category
- Public Sector
- Contract Type
- Temporary
- Hours
- Full Time
Seven Social Care is looking for a qualified ISP Application Support to fill an exclusive opportunity specialising in the Information Services across Bradford.
The role:
Working in the Information Services – Application Support team to deliver application support, maintenance, configuration and development that ensures that the department meets and exceeds agreed service levels to its customers. Develop innovative solutions to solve business problems and identify opportunities to drive efficiencies across the Council. Deliver excellent customer service.
Key Responsibilities:
Follow service management processes to ensure consistency and effectiveness of the service and contribute to continuous process improvement. Use agreed IT service management tools to accurately capture data relating to ITIL processes. Ensure service related documentation is accurate and relevant. Collaborate with colleagues to identify and investigate problems in systems and services throughout the organisation. Assist with the implementation of remedies and preventative measures. Maintain an understanding of advances in the relevant technology environment and be able to deliver expert advice while looking at ways that new technology can be implemented to deliver service improvements. Where required, supervise specialist external technical consultancy. Develop and maintain collaborative working relationships with all colleagues and with end users. Provide specialist guidance and advice to less experienced colleagues to ensure best use is made of available assets, and to maintain or improve service delivery. Manage the access to highly confidential, personal, financial, political and commercially sensitive information; to ensure compliance with appropriate legislation e.g. DPA, FOI, Child Protection Act, etc, the unauthorised disclosure of which would prejudice the interests of the Council. Ensure compliance with appropriate policies, procedures and guidelines.
Applicant Requirements:
Qualifications: At least 1 years' experience working in an ICT business systems environment AND a related BTEC National Level qualification or equivalent.
Hours: 37.5 hours p/w.
Must be able to perform all duties and tasks with reasonable adjustment, where appropriate, in accordance with the Equality Act 2010 in relation to Disability Provisions.
Working with Seven Social Care:
We have been helping social care professionals find exciting new roles for almost a decade, so we know exactly where to look when it comes to sourcing the best opportunities. We operate across the UK, and, with over 300 five–star reviews, multiple awards and amazing relationships with the biggest employers in UK social care, we give you the best chance of landing your next role.
We have a reputation for recruiting at lightning speed, however, we can only respond to candidates who meet the exact requirements of the position. If you have any queries about a role or application, please visit our website where our amazing candidate support team will be more than happy to help.
Seven Social Care is looking for a qualified ISP Application Support to fill an exclusive opportunity specialising in the Information Services.
The role:
Working in the Information Services – Application Support team to deliver application support, maintenance, configuration and development that ensures that the department meets and exceeds agreed service levels to its customers. Develop innovative solutions to solve business problems and identify opportunities to drive efficiencies across the Council. Deliver excellent customer service.
Key Responsibilities:
Follow service management processes to ensure consistency and effectiveness of the service and contribute to continuous process improvement. Use agreed IT service management tools to accurately capture data relating to ITIL processes. Ensure service related documentation is accurate and relevant. Collaborate with colleagues to identify and investigate problems in systems and services throughout the organisation. Assist with the implementation of remedies and preventative measures. Maintain an understanding of advances in the relevant technology environment and be able to deliver expert advice while looking at ways that new technology can be implemented to deliver service improvements. Where required, supervise specialist external technical consultancy. Develop and maintain collaborative working relationships with all colleagues and with end users. Provide specialist guidance and advice to less experienced colleagues to ensure best use is made of available assets, and to maintain or improve service delivery. Manage the access to highly confidential, personal, financial, political and commercially sensitive information; to ensure compliance with appropriate legislation e.g. DPA, FOI, Child Protection Act, etc, the unauthorised disclosure of which would prejudice the interests of the Council. Ensure compliance with appropriate policies, procedures and guidelines.
Applicant Requirements:
Qualifications: At least 1 years' experience working in an ICT business systems environment AND a related BTEC National Level qualification or equivalent.
Hours: 37.5 hours p/w.
Must be able to perform all duties and tasks with reasonable adjustment, where appropriate, in accordance with the Equality Act 2010 in relation to Disability Provisions.
Working with Seven Social Care:
We have been helping social care professionals find exciting new roles for almost a decade, so we know exactly where to look when it comes to sourcing the best opportunities. We operate across the UK, and, with over 300 five–star reviews, multiple awards and amazing relationships with the biggest employers in UK social care, we give you the best chance of landing your next role.
We have a reputation for recruiting at lightning speed, however, we can only respond to candidates who meet the exact requirements of the position. If you have any queries about a role or application, please visit our website where our amazing candidate support team will be more than happy to help
The role:
Working in the Information Services – Application Support team to deliver application support, maintenance, configuration and development that ensures that the department meets and exceeds agreed service levels to its customers. Develop innovative solutions to solve business problems and identify opportunities to drive efficiencies across the Council. Deliver excellent customer service.
Key Responsibilities:
Follow service management processes to ensure consistency and effectiveness of the service and contribute to continuous process improvement. Use agreed IT service management tools to accurately capture data relating to ITIL processes. Ensure service related documentation is accurate and relevant. Collaborate with colleagues to identify and investigate problems in systems and services throughout the organisation. Assist with the implementation of remedies and preventative measures. Maintain an understanding of advances in the relevant technology environment and be able to deliver expert advice while looking at ways that new technology can be implemented to deliver service improvements. Where required, supervise specialist external technical consultancy. Develop and maintain collaborative working relationships with all colleagues and with end users. Provide specialist guidance and advice to less experienced colleagues to ensure best use is made of available assets, and to maintain or improve service delivery. Manage the access to highly confidential, personal, financial, political and commercially sensitive information; to ensure compliance with appropriate legislation e.g. DPA, FOI, Child Protection Act, etc, the unauthorised disclosure of which would prejudice the interests of the Council. Ensure compliance with appropriate policies, procedures and guidelines.
Applicant Requirements:
Qualifications: At least 1 years' experience working in an ICT business systems environment AND a related BTEC National Level qualification or equivalent.
Hours: 37.5 hours p/w.
Must be able to perform all duties and tasks with reasonable adjustment, where appropriate, in accordance with the Equality Act 2010 in relation to Disability Provisions.
Working with Seven Social Care:
We have been helping social care professionals find exciting new roles for almost a decade, so we know exactly where to look when it comes to sourcing the best opportunities. We operate across the UK, and, with over 300 five–star reviews, multiple awards and amazing relationships with the biggest employers in UK social care, we give you the best chance of landing your next role.
We have a reputation for recruiting at lightning speed, however, we can only respond to candidates who meet the exact requirements of the position. If you have any queries about a role or application, please visit our website where our amazing candidate support team will be more than happy to help.
Seven Social Care is looking for a qualified ISP Application Support to fill an exclusive opportunity specialising in the Information Services.
The role:
Working in the Information Services – Application Support team to deliver application support, maintenance, configuration and development that ensures that the department meets and exceeds agreed service levels to its customers. Develop innovative solutions to solve business problems and identify opportunities to drive efficiencies across the Council. Deliver excellent customer service.
Key Responsibilities:
Follow service management processes to ensure consistency and effectiveness of the service and contribute to continuous process improvement. Use agreed IT service management tools to accurately capture data relating to ITIL processes. Ensure service related documentation is accurate and relevant. Collaborate with colleagues to identify and investigate problems in systems and services throughout the organisation. Assist with the implementation of remedies and preventative measures. Maintain an understanding of advances in the relevant technology environment and be able to deliver expert advice while looking at ways that new technology can be implemented to deliver service improvements. Where required, supervise specialist external technical consultancy. Develop and maintain collaborative working relationships with all colleagues and with end users. Provide specialist guidance and advice to less experienced colleagues to ensure best use is made of available assets, and to maintain or improve service delivery. Manage the access to highly confidential, personal, financial, political and commercially sensitive information; to ensure compliance with appropriate legislation e.g. DPA, FOI, Child Protection Act, etc, the unauthorised disclosure of which would prejudice the interests of the Council. Ensure compliance with appropriate policies, procedures and guidelines.
Applicant Requirements:
Qualifications: At least 1 years' experience working in an ICT business systems environment AND a related BTEC National Level qualification or equivalent.
Hours: 37.5 hours p/w.
Must be able to perform all duties and tasks with reasonable adjustment, where appropriate, in accordance with the Equality Act 2010 in relation to Disability Provisions.
Working with Seven Social Care:
We have been helping social care professionals find exciting new roles for almost a decade, so we know exactly where to look when it comes to sourcing the best opportunities. We operate across the UK, and, with over 300 five–star reviews, multiple awards and amazing relationships with the biggest employers in UK social care, we give you the best chance of landing your next role.
We have a reputation for recruiting at lightning speed, however, we can only respond to candidates who meet the exact requirements of the position. If you have any queries about a role or application, please visit our website where our amazing candidate support team will be more than happy to help