Client Management Director, Commercial Insurance

Recruiter
Aon
Location
Chelmsford
Salary
Competitive
Posted
02 Oct 2021
Closes
21 Oct 2021
Job Title
Associate Director
Contract Type
Permanent
Hours
Full Time
ResponsibilitiesClient Management Director, Commercial Insurance. Chelmsford.

We are hiring

Our Commercial Insurance are currently looking to recruit a Client Management Director to be based in Chelmsford.

You will be responsible for driving profitable growth through the provision of Aon services to clients in your Area, through a dedicated team of Client Managers. Responsible for identifying Client risk needs and utilising the best of Aon's wider offering to design and deliver a profitable Scope of Services Agreement within their own portfolio. Act as the senior contact between the client and Aon and in some instances, will fulfil the senior liaison role for a number of larger Corporate clients.

About Aon

Aon plc (NYSE:AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.

Aon is an equal opportunities employer. Aon's recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job–related criteria.

About the Role

Your key responsibilities will involve;

Client Development, Management and Retention.
Lead a dedicated team of client managers to achieve the annual revenue target for their group of clients by effectively implementing the client management strategy and annual plans, including Client Promise.
Manage the performance delivered by that dedicated team and ensure the overall profitable growth of revenue of their clients.
Drive the highest level of service to each Client, within area of responsibility, in line with the agreed client service tools
Lead the Client Management team to act as the Client's advocate and guide within Aon ensuring products and services are identified and introduced, to meet the needs of Clients.
Act as senior relationship manager for designated clients co–ordinating client relationship management across the whole of Aon. Build senior level relationships within their Clients.

People Management.
Lead a team of Client Managers through coaching, development and performance management, ensuring completed objectives with supporting personal development plans in place.
Ensure all team members attend relevant personal development courses in line with their role.
Develop and support team members in the achievement of their objectives through coaching and mentoring.
Attract, develop and retain talented individuals in line with business plans.
Develop and maintain succession plans for key roles within the region.
Work with the Corporate leadership team to develop a working environment where people are positive, motivated and enthusiastic, improving key 'cultural' characteristics of the overall business: enthusiasm, client focus, innovation, accountability.

Wider development contribution.
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