Head of Facilities and Health & Safety

We have an exciting opportunity for a Head of Facilities and Health & Safety to join the UK's largest specialist wine retailer

Are you a dynamic individual who wants to grow and develop in a company that's revolutionising retail?

Do you have significant Facilities and Health & Safety experience, ideally gained in a Retail/FMCG and/or logistics environment?

Do you have experience in maintaining and implementing Facilities and H&S Policies and Processes?

Are you Nebosh and BIFM Qualified?

If you have answered yes to these questions, Majestic Wine would be delighted to hear from you!

The Role

As Majestic Wine, Head of Facilities and Health & Safety you will be responsible for Facilities and Health and Safety management across the Majestic business our 200+ store estate, support office and distribution centre.

Key Responsibilities:

• Responsible for Facilities and Health and Safety management across the Majestic business our 200+ store estate, support office and distribution centre.
• Ensure legal compliance and key stakeholder management with regulatory authorities and insurers on key matters, including Fire Risk Assessments and Certification, RIDDOR reporting, Emergency and Incident Planning
• Responsible for the safe upkeep of the physical infrastructure across Majestic wine, including working in partnership with contractors to ensure all activities are completed in line with Health & Safety legislation and company procedures and industry best practice
• Accountable for the Majestic H&S policy and responsible for the effective engagement across the business to ensure a safe environment for our colleagues and shopping environment for our customers.
• EHS risk assessments and actions required
• Providing regular Health and safety performance updates to the Board and identifying clear actions required to ensure compliance
• Health and safety induction for new employees through the company's health and safety training program.
• Provide guidance and support internally and externally using Health & Safety and facilities management expertise and qualifications
• Driving improvements to the colleague experience in the Retail Stores, Distribution Centre and our Support Centre.
• Delivering services to agreed budgets, reviewing operations to identify potential cost saving opportunities
• Managing relationships with your customers and team, supervising and performance managing the internal team
• Responsible for utility contracts and exploring options to reduce energy spend. Primary point of contact for all insurance claims.
• Ensuring contractors and in–house teams deliver Service Level Agreements consistently
• Seeking opportunities to simplify operations and reduce costs
• Fulfil the role of the organisation's competent health and safety person providing leadership, expertise, strategic and practical advice for occupational safety across the business.

People Leadership and development

• Coach, guide and lead the Facilities and H&S Site Teams partner with the business to continually improve the SHE agenda, behaviours and performance.
• Carry out annual/mid year reviews with direct reports in line with Company Performance and Development policy and deadlines.
• Manage employee claims procedure and interface with external parties
• Ensure the Retail, Support Centre and Distribution Centre management teams are compliant with Majestic Wine Facilities, H&S process and policy.
• Review core training / competency requirements against agreed training plans / frameworks.
• In conjunction with HR/L&D, implement an annual training strategy mapped against business priorities.

Continuous Improvement

• Deliver Improvement plans covering all operational KPIs within the roles scope accreos Facilities and H&S
• Identify, participate and advise in improvement projects designed to maintain the quality of the physical environment and health & safety across the business
• Generate and maintain a culture of continuous improvement in the area of Facilities, H&S, and coach and assist personnel to develop in this area.
• Work in conjunction with HR and Leadership team to promote health & safety awareness across the company
• Improve the general level of our store appearance supporting the strategic store proposition

Communication

• Facilities and H&S KPI's updated monthly for Retail Operations Leadership Team and Board Level
• Participate in Group Risk Management review processes
• Liaise with Regulatory authorities.
• Ensure effective coordination and communication of safety bulletins in conjunction with Site Leadership Teams and H&S Forums
• Evaluate the effectiveness of H&S communication in the workplace and put forward recommendations for potential improvements.

Knowledge & Skills Required:

• Educated to degree level, and/or qualified to NVQ5/NEBOSH Diploma level: you have significant Facilities & Health and Safety experience, ideally gained in a Retail and/or Hospitality environment
• Experience of successfully developing a Health & Safety first culture within a business that is aligned to and supports the business's strategic and operational goals
• You possess an in–depth understanding of EU & the new UK Health and Safety Legislation & Rules
• Relevant experience in maintaining and implementing Facilities and H&S Policies
• Team leadership and contractor management experience
• Excellent written and verbal communication skills and ability to work well with a wide range of people, up to Board level
• Previous FM/H&S experience with a strong knowledge of service delivery
• Experience managing service providers from both a client and supplier perspective
• Able to thrive in a flat hierarchy, fast paced culture with an agile innovative approach to the delivery
• A hands on problem solving approach to issue resolution
• BIFM membership
• Various courses covering compliance, energy management, space management, sustainability

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