Account Director - Enterprise Recruitment

About Us
Founded in 2015, originally known as 'Syft' as a Startup to disrupt the temp staffing industry. In 2019, Syft was acquired by Indeed, the world's #1 job site, allowing us to match our synergies and skyrocket our journey. Today, we are known as 'Indeed Flex' with nearly 250 employees spanning across the UK & US.
What is Indeed Flex?
We are an on–demand marketplace helping Job Seekers and Employers have 100% control and choice over shifts worked in real time. We want to enable Job Seekers to control their schedule, choose their work and enable them to work as many or as few shifts as they want. The platform enables Employers to book reliable, rated and verified staff immediately. At Indeed Flex, we're harnessing innovative technology to revolutionise the flexible staffing sector.
Our Mission
Our mission is to help people get jobs by democratising work and giving jobseekers ownership, control, and choice. We are working hard to build a world where access to work and jobseekers are frictionless.
Our results speak for themselves, GBP8.75 million in VC funding between 2016 and 2018, 'Recruitment Technology Innovation of the Year' at the Recruiter Awards, 'Hottest Platform Economy / Marketplace' at the Europas and ranked 7th in the 'Startups 100' in 2018. In 2020, we were awarded as one of the Best Staffing Firms to work for in the UK.
About the Role
The role of the Account Director is to manage the ongoing strategic partnership and Client relationship for Indeed Flex. You will manage existing client accounts and recent business wins with a view to increasing revenue and profitability. The Account Director will develop and own the account plan for each account.
The purpose of the role is to identify new lines of business (growth) and account manage key clients in line with agreed contracts and KPI's for any neutral vendor or managed service contract and to provide strategic, unbiased and objective advisory services which assist our clients in improving productivity, recruitment processes, overall performance and savings.
* Define, document, and execute an ongoing account strategy to achieve short–term business objectives while planning for long–term growth
* Establish executive level relationships within identified and assigned clients to drive sales opportunities and promote the company's value proposition
* Developing repeat business by understanding client context, upselling and cross–selling; Developing Business Case and ROI; Providing strategic inputs to shape the client value proposition and creating winning pitches
* Relationship management, ensuring availability of resources on the account and tracking and monitoring of the solutions being delivered to the client, including delivery milestone execution
* Facilities in internal meetings to create recruitment and onboarding campaigns, sales processes, report on sales activities, implement new products, solve problems, and keep up–to–date with information about the company
* Hiring, training, coaching and leading a team of Senior Account Managers
Skills & Experience Required
* At least 3 years in an similar function, multi–site operations preferred
* Won and led client contracts of GBP5–GBP10million independently
* Experience in the recruitment sector temporary and permanent
* Track record of deep, consultative, trust based relationships and strong knowledge, understanding of client's business with strong client references of 3+ years
* Collecting, analysing and interpreting data & statistic
You'll fit right in at Indeed Flex if:
* You're Flexible– able to consider challenges from different perspectives.
* You're Entrepreneurial– see how a challenge could become an opportunity.
* You take Accountability through thick and thin, inviting ideas for improvement.
* You're Data Driven– see the necessity of analysing metrics when devising solutions.
* You're Passionate about what you do and self motivated.
* You can Adapt to your team's challenges and Collaborate with other departments.
What you'll get:
* GBP60,000–GBP80,000 per annum + Bonus
* Pension
* Private Medical Healthcare
* Cycle to work scheme
* Flexible / Hybrid working arrangement
* Perkbox – discounts and goodies on all your favourite brands
* Employee Assistance programs, free eyecare vouchers, discounted gym memberships and more
* Social events and lunch
Equal Opportunities
Indeed Flex is an equal opportunity employer. We welcome applications from all qualified applicants, regardless of age, disability, gender identity or gender expression, race, ethnicity, religion or belief, sex, sexual orientation or any other equality characteristic