Head of Quality
- Recruiter
- Confidential
- Location
-
United Kingdom
United KingdomUnited Kingdom
- Salary
- Competitive
- Posted
- 25 Aug 2021
- Closes
- 22 Sep 2021
- Job Title
- Director
- Category
- Public Sector
- Contract Type
- Permanent
- Hours
- Full Time
The Role
You will be joining the Senior Leadership team at a critical time as we implement our strategic objectives, of which gaining additional accreditations and continuing to improve our Quality processes is key.
To support this you will drive a positive and sustainable cultural change to focus on Quality and Customer Service.
In this key role you will take a proactive approach to 'right first–time' quality to promote growth and enhance the reputation of the business through exceptional quality standards and customer service excellence, and contribute towards a significant reduction in overall business costs.
A high calibre individual who can demonstrate a track record in Quality Management and leadership is required. You will ideally be educated to degree level, but it is essential that you have a proven track record formed in the aerospace & defence industry where high levels of compliance and integrity are demanded. Experience of working in a manufacturing environment is essential in addition to developing and maintaining robust quality assurance in readiness for internal, 3rd party external and customer audits.
Working as part of our Senior Leadership team, reporting to the Managing Director, this opportunity will suit a dynamic and focused individual who is looking to further their career.
Key Responsibilities
* To promote a culture of Quality and Customer Service excellence.
* Improving business Quality and Customer performance, demonstrated by KPI improvement, through application of a consistent approach to Quality and Customer Service.
* Driving a continuous improvement mind–set by coaching, mentoring and training the Quality Team and wider business to ensure the highest levels of qualifications, skills and competences.
* Driving CI in the areas of Quality and Customer Service excellence, acting as a leading role to develop the company culture to that of a full 'lean' organisation.
* Providing assurance that the business Quality Management Systems meet all necessary requirements and are effective in application.
* Ensuring that all the quality certifications and regulatory approvals are being maintained adequately and effectively, including AS9100, ISO9001, 14001, 18001 and NADCAP.
* To ensure all activities, processes and procedures are carried out to the highest quality and accuracy standards.
* Provision of guidance and support on all matters relating to quality assurance, quality certifications, and regulatory approvals.
* Responsible for managing a team of Quality Assurance Control Engineers and Inspectors, and managing processes to meet AS9100D and NADCAP quality assurance standards.
* Responsible for ensuring that all customer product and service issues are dealt with timely and effectively.
* To conduct external audits of existing contract manufacturers and suppliers and conduct vendor assessment/selection for all new manufacturers, suppliers and providers.
* To host/support Regulatory Authority Inspections.
* Continuous Improvement of all Quality operations: an ability to self–audit.
* To lead, guide, evaluate and develop a high–performing team to ensure company goals and targets are met or exceeded and all relevant regulations adhered to.
* Develop and maintain effective business relations with all key stakeholders to meet business targets
You will be joining the Senior Leadership team at a critical time as we implement our strategic objectives, of which gaining additional accreditations and continuing to improve our Quality processes is key.
To support this you will drive a positive and sustainable cultural change to focus on Quality and Customer Service.
In this key role you will take a proactive approach to 'right first–time' quality to promote growth and enhance the reputation of the business through exceptional quality standards and customer service excellence, and contribute towards a significant reduction in overall business costs.
A high calibre individual who can demonstrate a track record in Quality Management and leadership is required. You will ideally be educated to degree level, but it is essential that you have a proven track record formed in the aerospace & defence industry where high levels of compliance and integrity are demanded. Experience of working in a manufacturing environment is essential in addition to developing and maintaining robust quality assurance in readiness for internal, 3rd party external and customer audits.
Working as part of our Senior Leadership team, reporting to the Managing Director, this opportunity will suit a dynamic and focused individual who is looking to further their career.
Key Responsibilities
* To promote a culture of Quality and Customer Service excellence.
* Improving business Quality and Customer performance, demonstrated by KPI improvement, through application of a consistent approach to Quality and Customer Service.
* Driving a continuous improvement mind–set by coaching, mentoring and training the Quality Team and wider business to ensure the highest levels of qualifications, skills and competences.
* Driving CI in the areas of Quality and Customer Service excellence, acting as a leading role to develop the company culture to that of a full 'lean' organisation.
* Providing assurance that the business Quality Management Systems meet all necessary requirements and are effective in application.
* Ensuring that all the quality certifications and regulatory approvals are being maintained adequately and effectively, including AS9100, ISO9001, 14001, 18001 and NADCAP.
* To ensure all activities, processes and procedures are carried out to the highest quality and accuracy standards.
* Provision of guidance and support on all matters relating to quality assurance, quality certifications, and regulatory approvals.
* Responsible for managing a team of Quality Assurance Control Engineers and Inspectors, and managing processes to meet AS9100D and NADCAP quality assurance standards.
* Responsible for ensuring that all customer product and service issues are dealt with timely and effectively.
* To conduct external audits of existing contract manufacturers and suppliers and conduct vendor assessment/selection for all new manufacturers, suppliers and providers.
* To host/support Regulatory Authority Inspections.
* Continuous Improvement of all Quality operations: an ability to self–audit.
* To lead, guide, evaluate and develop a high–performing team to ensure company goals and targets are met or exceeded and all relevant regulations adhered to.
* Develop and maintain effective business relations with all key stakeholders to meet business targets