Head of Food and Beverage
As the world's leading venue Management Company, ASM Global brings entertainment, excitement and opportunity to millions of people across the world.
Bonus Arena is a state–of–the–art, music and events complex with a capacity of up to 3,500 people that will allow Hull to attract large corporate conferences, exhibitions and trade events as well as major touring concerts, stand–up comedy, family shows and sporting events.
We're recruiting for an experienced Head of Food and Beverage to join our team at the Bonus Arena.
Role Purpose
This role is responsible for the effective management of the Food and Beverage department within the venue ensuring service standards, and control systems are in place, of a high standard and adhered to at all times, and with a high priority on food safety and revenue generation.
Key accountabilities
General
* As a Head of Department, contribute to the venues' strategic plans and objectives and be a member of the Senior Management Team, providing inspired and effective direction and leadership for the food and beverage department.
* Assist with the development of, and deliver, the business plan by helping to optimise all revenue streams and maximising cost efficiencies. Seek new ideas, innovations and ways of working to reduce cost and to adapt to a changing financial or operating environment.
* Ensure that the food and beverage SOPs are implemented and adhered to.
* Manage all administrative duties, including cash handling, stock taking and accurate stock management, including month–end reporting
* To plan and accommodate the food and beverage offer for events and ensure that all areas are set up for forthcoming events, and to ensure a high level of hospitality service is delivered across a restaurant environment and hospitality areas.
* Ensure effective management of concession bar areas, ensuring stock rotation, cleaning, and suitable levels/ranges of stock are in place.
* Work with the estates team to ensure all maintenance and statutory obligations are achieved on equipment including overseeing the management and relationship of relevant vendors/sub–contractors.
* Ensure all risk assessments are completed in line with company policy and health and safety obligations are met.
* Assist the DPS in upholding the licensing objectives and any specific licensing conditions.
* To act as Executive On Duty as per rota.
Food Safety and Hygiene
* Responsible for implementing the Food Safety Policy and delegated procedures by setting up and monitoring management control systems and ensuring that all staff members are trained and comply with their legal obligations to the standards set out in the Food Safety Policy.
* Liaise with the Group Food Safety Manager regarding any matters referring to Food Safety Policy procedural matters, HACCP and Environmental Health Officer (EHO) and Trading Standards Officer (TSO) inspections.
* Implement and ensure compliance with food safety hygiene and allergen regulations (Regulation (EC) No. 852/2004 on the Hygiene of Foodstuffs, Food Safety Act 1990 and The Food Labelling (Declaration of Allergens) (England) Regulations 2008).
* Understand and comply with the company Food Safety Management System and HACCP procedures and ensure the team comply with these ensuring that the appropriate food safety control measures are identified, implemented, managed, monitored and verified on a regular basis.
* Ensure that all foods are kept safe within the company guidelines, the Hazard Analysis of Critical Control Points (HACCP) and the Food Safety Policy.
Finance
* With the General Manager and the Finance Business Partner, set and monitor budgets, ensuring the department's ongoing financial viability.
* To ensure the food and beverage operation achieves financial targets of revenue and profit.
* Provide analysis reports, including flash sales and wage costs.
* Management of EPOS and PDQs.
Staffing
* To recruit, develop, train, lead and supervise the food and beverage team at events and oversee all activities within the food and beverage department
* Provide adequate and appropriate training to all food handlers in all areas of food safety, food hygiene and food allergens and ensure that comprehensive records of such training are kept
* Oversee the scheduling and efficient use of salaried and casual staff, ensuring sufficient cover for events within budgetary parameters and work at other venues as required.
Knowledge and Qualifications
* Proven track records working in a senior role in a similar, high volume, customer focused venue.
* Holder of a Personal Licence.
* Level 3 Award in Food Safety for Catering.
* Level 2 Award in Food Allergen Awareness and Control in Catering.
* Level 2 Award in HACCP for Catering.
* Knowledge of the local and regional entertainment offers and venues.
* Sound knowledge of budgeting, stock and margin control
Bonus Arena is a state–of–the–art, music and events complex with a capacity of up to 3,500 people that will allow Hull to attract large corporate conferences, exhibitions and trade events as well as major touring concerts, stand–up comedy, family shows and sporting events.
We're recruiting for an experienced Head of Food and Beverage to join our team at the Bonus Arena.
Role Purpose
This role is responsible for the effective management of the Food and Beverage department within the venue ensuring service standards, and control systems are in place, of a high standard and adhered to at all times, and with a high priority on food safety and revenue generation.
Key accountabilities
General
* As a Head of Department, contribute to the venues' strategic plans and objectives and be a member of the Senior Management Team, providing inspired and effective direction and leadership for the food and beverage department.
* Assist with the development of, and deliver, the business plan by helping to optimise all revenue streams and maximising cost efficiencies. Seek new ideas, innovations and ways of working to reduce cost and to adapt to a changing financial or operating environment.
* Ensure that the food and beverage SOPs are implemented and adhered to.
* Manage all administrative duties, including cash handling, stock taking and accurate stock management, including month–end reporting
* To plan and accommodate the food and beverage offer for events and ensure that all areas are set up for forthcoming events, and to ensure a high level of hospitality service is delivered across a restaurant environment and hospitality areas.
* Ensure effective management of concession bar areas, ensuring stock rotation, cleaning, and suitable levels/ranges of stock are in place.
* Work with the estates team to ensure all maintenance and statutory obligations are achieved on equipment including overseeing the management and relationship of relevant vendors/sub–contractors.
* Ensure all risk assessments are completed in line with company policy and health and safety obligations are met.
* Assist the DPS in upholding the licensing objectives and any specific licensing conditions.
* To act as Executive On Duty as per rota.
Food Safety and Hygiene
* Responsible for implementing the Food Safety Policy and delegated procedures by setting up and monitoring management control systems and ensuring that all staff members are trained and comply with their legal obligations to the standards set out in the Food Safety Policy.
* Liaise with the Group Food Safety Manager regarding any matters referring to Food Safety Policy procedural matters, HACCP and Environmental Health Officer (EHO) and Trading Standards Officer (TSO) inspections.
* Implement and ensure compliance with food safety hygiene and allergen regulations (Regulation (EC) No. 852/2004 on the Hygiene of Foodstuffs, Food Safety Act 1990 and The Food Labelling (Declaration of Allergens) (England) Regulations 2008).
* Understand and comply with the company Food Safety Management System and HACCP procedures and ensure the team comply with these ensuring that the appropriate food safety control measures are identified, implemented, managed, monitored and verified on a regular basis.
* Ensure that all foods are kept safe within the company guidelines, the Hazard Analysis of Critical Control Points (HACCP) and the Food Safety Policy.
Finance
* With the General Manager and the Finance Business Partner, set and monitor budgets, ensuring the department's ongoing financial viability.
* To ensure the food and beverage operation achieves financial targets of revenue and profit.
* Provide analysis reports, including flash sales and wage costs.
* Management of EPOS and PDQs.
Staffing
* To recruit, develop, train, lead and supervise the food and beverage team at events and oversee all activities within the food and beverage department
* Provide adequate and appropriate training to all food handlers in all areas of food safety, food hygiene and food allergens and ensure that comprehensive records of such training are kept
* Oversee the scheduling and efficient use of salaried and casual staff, ensuring sufficient cover for events within budgetary parameters and work at other venues as required.
Knowledge and Qualifications
* Proven track records working in a senior role in a similar, high volume, customer focused venue.
* Holder of a Personal Licence.
* Level 3 Award in Food Safety for Catering.
* Level 2 Award in Food Allergen Awareness and Control in Catering.
* Level 2 Award in HACCP for Catering.
* Knowledge of the local and regional entertainment offers and venues.
* Sound knowledge of budgeting, stock and margin control
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