Head of Professional Services
- Recruiter
- Confidential
- Location
-
Lancashire
North West EnglandUnited Kingdom
- Salary
- Competitive
- Posted
- 23 Jul 2021
- Closes
- 11 Aug 2021
- Job Title
- Director
- Category
- Human Resources
- Contract Type
- Permanent
- Hours
- Full Time
HEAD OF PROFESSIONAL SERVICES
MANCHESTER/FARNBOROUGH (REMOTE)
GBP70,000
A dominant company within the HR industry is looking for Head of Professional Services to join their dedicated team of friendly professionals. You will be responsible for driving the oversight, management and delivery of both the Implementation and Technical Delivery team within Payroll Operations. Payroll experience is a must.
BENEFITS
This growing company provides an enjoyable work environment and offers excellent benefits. Enjoy a great salary package with generous pension scheme as well as private medical insurance, life insurance, holiday trading and lots of other flexible benefits!
RESPONSIBILITIES
As Head of Professional Services your key duties will include:
* Ensuring the company receives the best customer and commercial outcomes
* Working with the Product Development team to prioritise a backlog that will deliver significant and structured improvements
* Implementing a gradual step change in performance with evident proof points, ensuring sustainability and colleague buy–in
* Cross–functional influence, relationship building, and project management skills toward a broad constituency ranging from peer work groups and channel partners
* Understanding the delivery of software at a profit as well as full utilisation of people alongside automation
* Providing strategic vision and innovation to transform the implementation and tech delivery experience
* Redefining the implementation and tech delivery experience and working to implement a new more automated approach with people bringing more value to the interactions
* Contributing to the delivery of a range of high quality technical professional services, producing detailed, clear consistent and timely reporting
* Evaluating and executing on boarding new clients, products, solutions and functionality, from inception through to delivery
* Providing technical expertise throughout the entirety of professional service engagements; inclusive of project management, implementation, configuration, testing, documentation, fully supporting the process of acceptance into service (UAT)
REQUIRED SKILLS & EXPERIENCE
To be considered for the role of Head of Professional Services, you must have:
* Extensive Payroll, HR, Legislation knowledge – CIPP or equivalent
* Naturally interested in technology, product and automation
* Agile & ITIL knowledge
* Portfolio and project management skills
* Experience in implementing and commercialising APIs and Connectors for customers in conjunction with system integration partners and other software providers
NEXT STEPS
If you're interested in becoming Head of Professional Services, apply today with your current CV. Our team will review your application to see if it's a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.
Why wait? Don't miss out
MANCHESTER/FARNBOROUGH (REMOTE)
GBP70,000
A dominant company within the HR industry is looking for Head of Professional Services to join their dedicated team of friendly professionals. You will be responsible for driving the oversight, management and delivery of both the Implementation and Technical Delivery team within Payroll Operations. Payroll experience is a must.
BENEFITS
This growing company provides an enjoyable work environment and offers excellent benefits. Enjoy a great salary package with generous pension scheme as well as private medical insurance, life insurance, holiday trading and lots of other flexible benefits!
RESPONSIBILITIES
As Head of Professional Services your key duties will include:
* Ensuring the company receives the best customer and commercial outcomes
* Working with the Product Development team to prioritise a backlog that will deliver significant and structured improvements
* Implementing a gradual step change in performance with evident proof points, ensuring sustainability and colleague buy–in
* Cross–functional influence, relationship building, and project management skills toward a broad constituency ranging from peer work groups and channel partners
* Understanding the delivery of software at a profit as well as full utilisation of people alongside automation
* Providing strategic vision and innovation to transform the implementation and tech delivery experience
* Redefining the implementation and tech delivery experience and working to implement a new more automated approach with people bringing more value to the interactions
* Contributing to the delivery of a range of high quality technical professional services, producing detailed, clear consistent and timely reporting
* Evaluating and executing on boarding new clients, products, solutions and functionality, from inception through to delivery
* Providing technical expertise throughout the entirety of professional service engagements; inclusive of project management, implementation, configuration, testing, documentation, fully supporting the process of acceptance into service (UAT)
REQUIRED SKILLS & EXPERIENCE
To be considered for the role of Head of Professional Services, you must have:
* Extensive Payroll, HR, Legislation knowledge – CIPP or equivalent
* Naturally interested in technology, product and automation
* Agile & ITIL knowledge
* Portfolio and project management skills
* Experience in implementing and commercialising APIs and Connectors for customers in conjunction with system integration partners and other software providers
NEXT STEPS
If you're interested in becoming Head of Professional Services, apply today with your current CV. Our team will review your application to see if it's a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.
Why wait? Don't miss out
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