National Business Development Manager

Currently recruiting for a Business Development Manager for a full scope FM company. The right candidate will have a backgorund in Building Services and TFM.
Job Purpose
• To develop market position / business opportunities, define, negotiate, build relationships with new clients that increase production, growth and profitability in line with agreed performance targets for the Facilities Services business.
Aims and Objectives
– To establish, develop and maintain business relationships with current and prospective customers through effective business development activities and networking.
– Discover, explore and locate business opportunities through contacting and visiting potential customers
– To have an understanding of the outsourcing / services and PFI market and the Facilities Maintenance industry as a whole.
– To achieve and exceed agreed performance targets in line with commission scheme.
– Read, interpret and fully understand a tender enquiry document.
– Fully understand all about the client and their drivers
– Create and or managing the production of the quality tender documents that are exciting and easy to read, that identifies the key needs of the customer, how they will be achieved, and the benefits of engaging with company Facilities Services
–To lead and attend presentations or interviews. To maximise potential for further works whether through extension of our existing services or Project Extra Works.
– Maintain statistics on all activities, ensure accuracy of estimation and costing to produce agreed profit margins on all new contracts (measure– contract profitability).
– Ensure compliance to all COMPANY Group policies and procedures. Liaise closely with the Commercial team to ensure appropriate "sign off" of contracts.
Key Responsibilities and Accountabilities
• Proactively generate new client business and sell to these customers PFI and service / maintenance contracts that generate new profitable income for the business in accordance with the company current business plan.
• Achieve set/agreed performance targets.
• Accurately estimate new contracts to ensure a profitable return on all new business with close attention to company commercial tendering policies and procedures.
• Working within a given area as the representative for COMPANY, visiting and calling customers to ensure the highest standards of customer service and customer care. Provide information on all customer contacts.
• Maintain a close working relationship with Operations, ensuring cohesion in any new business venture.
• Have and maintain a good knowledge of the industry and local business opportunities through effective business development practices and networking to ensure effective promotion / exposure for company.
• Take ownership and responsibility of any tender/bid, write and create accurate succinct submissions from conception to completion.
• To manage and produce commercial bids and documentation for approval of the Commercial Review Board (CRB). Including cost submission and business case assessments.
• Be able to produce reports via the computer system to reflect current/future status.
• Carry out any reasonable tasks required by line management in a manner that is conducive to good business practice.
• To uphold the good name of the company at all times and not to disclose to a third party any information of a confidential nature.
Qualifications, Experience, Knowledge and Skills
The knowledge, skills, qualifications and experience relevant to the position are:
Essential
• Experience in a similar Sales / Developmental role with strong commercial Aptitude
• Conversant with Facilities Services Maintenance Contracts and the Industry
• Proven experience in delivering growth/ profitability with well–developed negotiation skills
• Demonstrable expertise in delivering service excellence
• Demonstrates good interpersonal and communication skills
Competencies
The core management competency framework for the position are:
• Providing Direction – creates a clear understanding of what needs to be achieved and provides the necessary guidance.
• Obtaining Results Through People – supports, challenges and develops others so that they can give their best and deliver against expectations.
• Drive For Excellence – manages activities to ensure high standards are achieved in all areas
• Teamwork – manages the team to maximise their contributions and effectiveness, influencing personal commitments.
• Communication – communicates clearly and concisely, impressing others and ensuring understanding of all relevant information in all circumstances.
• Planning, Organising & Executing – plans ahead, organises and schedules activities and resources, monitoring the execution against timescales and plans.
• Commercial/ Financial Awareness – understands and applies commercial and financial principals, viewing issues in terms of costs, profits/ returns, budget control, markets and added value.
• Risk Management – effectively manages risks and ensures that the interests of the business, others and self are protected.
• Customer Awareness – effectively manages relationships in the supply chain, responsive to the needs of the customer, aims to deliver customer satisfaction.
• Health, Safety Environmental – effectively manages HSE aspects within the business, ensuring compliance and welfare of team members