Senior Business Analyst - Dynamics

We are looking for a Senior IT Business Analyst who will be responsible for driving improvement and provide strategic level thinking, aligned with supporting applications and data. The success applicant will champion key business applications (especially Dynamics, ServiceNow and Business Central); ensuring they are well supported and developed to realise genuine benefit to the business and, where appropriate, to customers.

Do you have a proven track record of successfully building and maintaining excellent relationships with peers across the business and can fulfil the following criteria:–

• Solid, multi–year experience as BA or senior BA

• Wide range of business experience and/or IT/Telco service provider background

• Solution oriented, capable of driving / gaining consensus for beneficial business change

• Data management and reporting experience

• An excellent understanding of data, relationships and management principles

Duties and Responsibilities

• Responsible for the development and maintenance of all business applications and associated processes, including managing 3rd party support and development partners

• Manage and own the flow of data between applications and throughout the business, ensuring consistently high quality and completeness

• Develop business information portals and reports to ensure that users and management have the right information at the right time to make decisions

• Develop and maintain processes to support the correct use of the systems, to ensure that user / operational efficiencies are being realised while maintaining a strong control environment

• Promote and follow key processes, focused on maintaining security and functionality of applications, especially change and release management

• Build and maintain excellent relationships with key business and super users

• Develop systems and interfaces

• Train new users

Part remote working offered