Director of Client Development

We're proud to be one of the world's leading media and entertainment groups. Whether it be on–air, via global player or through our outdoor advertising, we entertain and reach over 50 million individuals across the UK every week.

Across our entire business, we're committed to making more moments that matter for our audiences, customers and for each other. And every moment matters???the small, the big and everything in between. We couldn't do any of it without our talented, passionate Globallers. Everything we do is driven by our culture and the talented people who make it happen.

Here at Global, we have a saying???it's all about how you make people feel. It's our company ethos, our guiding belief and it's so much more than words. It's the vibe you get when you walk into one of our offices, it's what keeps us honest and true to who we are, and above all, it's the reason we all love to work here.

Director of Client Development

Reporting of the Role

Director of Commercial Strategy & Business Development

Overview of job

This role is all about growing our business by delivering growth to our clients over the short, medium and long term.

It's about becoming the most trusted business partner to some of the biggest, best, most progressive or most ambitious advertisers out there.

It's about collaborating with most of the departments across Global – Sales, Strategy, Insight, Creative, Data, Digital, Programming, Talent, Finance – and work with some of the most passionate and talented people in our industry. All with the explicit aim of delivering growth for Global by delivering growth to our clients.

It's about identifying opportunities and threats across the industry and on a category by category basis. Then co–creating solutions that optimise returns to advertisers by using the Global portfolio.

As you could imagine, this role requires collaboration and leadership skills, multiple advertiser category experience, strong business acumen and the ability to influence at a senior client level.

• Our ambition it to become our customers No.1 media partner to the most influential clients in the market. A partner they turn to first for advice, support, insight and recommendation to help them realise their growth ambitions.
• This is a unique position, representing a unique array of media channels, platforms, data and knowledge that allows our clients to reach our 51m audience every week – there is not much we cannot do if we put our minds to it and work together to achieve.
• This is an entrepreneurial role, providing the opportunity to work with bespoke teams, creating bespoke solutions to deliver whatever outcomes each client requires. It is certainly a fast paced environment.

Key responsibilities of the job

• Be able to understand and influence marketing/advertising/media decision making to drive Global forward in terms of reputation, overall strategic relevance and ultimately increase our share of all media investment
• This role is about becoming a trusted business partner to key advertisers. So you'll certainly need a strong grasp of:
  • World class account management and strong multi–media knowledge
  • The importance and role creative plays in comms effectiveness
  • Measurement techniques and metrics that drive success – from performance to brand launch to growing eSOV.
• Lead and manage a team of experienced Category and Client focused specialists to drive Global's reputation and revenue across the entire product portfolio by encouraging adoption of a platform agnostic, objective led and consultative approach to help solve clients' business challenges.
• Pro–active leadership that encourages your team to perform to the best of their ability, understand business opportunities and challenges and execute a well considered plan in collaboration with Agency and teams as appropriate.
• The organisation, curation and distribution of key client feedback to relevant stakeholders.
• Be able to bring the best of Global to the table when appropriate – our people and our portfolio. Be able to clearly and persuasively articulate the unique value, distinguishing qualities and benefits of our portfolio and capabilities to advertisers – both in meetings and more formal presentations.
• Ability to collaborate with the rest of the Global business to ensure strong and aligned communication with key partners. This is particularly vital with the Strategy, Insight and Agency Teams
• To be a visible and impactful presence in market
• To drive real revenue growth and ensure Global beats the market

• An open, collaborative, solutions orientated working style
• A growth mentality – proactive, persuasive, adaptable, with high eIQ
• Strong new business, networking and rapport building skills
• Empathetic, likeable, professional and have integrity in everything you do
• An advertiser contact book to die for!
• Aware and plugged in to relevant industry bodies and their work e.g. AA, ISBA; and an interest in relevant government policy and its impact on our industry.
• Senior level Client, Media or Creative Agency experience
• A detailed understanding of all media channels and the role they play in the marketing mix; a good understanding of SEO and performance marketing channels
• A solid understanding of how Media and Creative agencies operate and the client / agency dynamic
• Strong, dynamic and effective leadership skills
• Deliver the highest level of service to clients

Just like our media and entertainment platforms are for everyone, so are our workplaces. We know that we can't possibly serve our diverse audiences without first nurturing and celebrating it in our people and that's why we work hard to create an inclusive culture for everyone. We believe that different will set us apart, so no matter what you look like, where you come from or what your favourite radio station is, we want to hear from you.

Although we cannot make guarantees, we welcome conversations about flexible working for all roles at Global