Business Analyst Manager - Transfer Agency

Role Purpose

The purpose of this role is to manage a team of product–oriented business analysts, working as part of an agile delivery function, deployed across the full suite of all products. Analysis work, as part of an agile workstream, will also be carried out in its own right. The ideal candidate would have previously worked for a transfer agency and have a good technical / system background

Key Responsibilities

• Define and own the Analysis Framework, in line with the vision set by the Head of Business Analysis, ensuring it is applied consistently and appropriately across the workstreams.
• Drive the adoption of industry best practices both in terms of tools and techniques, drawing on previous experience in these areas, and ensuring it is done it a collaborative, inclusive manner.
• Acts as an ambassador for Business Analysis as a discipline across the business, promoting an understanding of the role of the BA across the organisation.
• Leadership of both less experienced staff and other managers within their area.
• Accountable for the scheduling and delivery of business analysis output.
• Responsible for ensuring analysis is conducted according to the agreed process, to the required levels of quality and in line with industry best practice.
• Fostering a common sense of identity and corporate culture within Business Analysis.
• Ensuring all required skillsets are developed and maintained across the team through matrix management and forecasting.
• Delivery of regular and meaningful management information on team activities to Head of Business Analysis and other senior stakeholders.
• Able to follow and suggest improvements to both a disciplined product development process and agile development methodology. Acts to encourage adoption across the broader business.
• Able to consistently draw on a history of customer and client–led initiatives, based on customer needs, insights and market testing, and provide constructive input into the running of assigned work.
• Acts as an escalation point for project issues.
• Documents business requirements and produces other business–technical documentation to a high level of quality.
• Play a lead role in the creation of Epics, User Stories and Acceptance criteria for assigned initiatives, taking a collaborative, inclusive approach.
• Able to critically assess information supplied by stakeholders, challenging and providing constructive input where appropriate.
• Aid the creation of Business Cases, ensuring the accuracy of source material and challenging the input of others where appropriate.
• Troubleshoots, and supports the troubleshooting of others, effectively.
• Commercial, results–oriented mindset, with a keen eye for revenues and costs. Looks for ways to optimise initiatives for maximum return.

Technical Knowledge

The technical knowledge required for the Business Analysis function as a whole includes but is not limited to:

• Business Process Modelling Notation (BPMN)
• UML
• Data modelling
• SQL server
• Industry messaging protocols, including: FiX, ISO15022, ISO20022, XML, JSON, CSV
• Microsoft office suite
• Enterprise Architect
• Salesforce
• Software development lifecycle in an Agile environment
• Behaviour Driven Development and use of gherkin syntax

Business Knowledge

The business knowledge required for the Business Analysis function as a whole includes but is not limited to:

• Roles and actors involved within funds distribution
• Functions within a fund management company and the broader funds ecosystem
• Processes involved within the lifecycle of a fund
• Types of financial product
• Role of the regulator
• Good experience and understanding of Transfer Agency
• Good technical / Systems background