Account Director

SCC – Specialist Computer Centres is the leading IT services organisation in Europe.

We have been established for over 40 years and have a turnover in excess of GBP3 billion.

Our business continues to grow creating an opportunity for an Account Director to join the team.

Overall Job Purpose

To maintain and increase ongoing revenues and margin contribution from a named account (s) through pro–active sales of the full range of SCC products & services

Main Duties

• Identify, create, campaign and close sales opportunities within the existing customers. These sales will focus on infrastructure products, services and solutions

• Provide Commercial Leadership

• Maintain SCC's interaction with the customer by fostering multi–level relationships between SCC and customer staff

• Provide Campaign leadership: Manage the leadership of the virtual team on all sales opportunities within the customers

• Manage Partner & Vendor Engagement: Maintain, expand and extend engagement of vendors and partners, managing these engagements to drive sales growth

• Analyse Competition

• Perform Account Targeting and Planning: undertake campaign and opportunity planning to maximise sales effectiveness and agree the activities performed by the virtual team

• Maintain records on MySCC

• Update the forecast on a weekly basis

• To work effectively with SCC solution experts in defining the right proposition for a specific client requirement

• To effectively manage and maintain long–term customer relationships at the highest level

• To manage the entire deal lifecycle from campaign to commercial close

• To adapt style to customer requirements

• Liaison with internal departments to facilitate the above whilst monitoring and managing any specified S.L.A.'s.

• Increasing the scope of products and services being taken by the named SCC customer(s).

• Identification of Risk – both Operational and commercial in relation to all SCC sales opportunities within the designated accounts.

• Ensuring the highest levels of customer satisfaction through professional engagement at all times and at all levels within the customer.

• Maintaining a high level of knowledge around the products and services offered by SCC.

• Maintaining a working knowledge of all SCC internal systems.

• Maintaining a high level of knowledge of the general I.T. marketplace and the specific marketplace within which the named customer operates.

• Maintaining up–to–date records of all activities with regard to the named customers including (but not limited to) completion of customer records on the SCC internal MySCC sales tool.

Skills, Experience, Knowledge

• Extensive Sales and Account Management experience and track record gained within the IT industry

• Strong credibility, hunger and passion

• Used to personally planning and owning multiple sales campaigns

• Demonstrable infrastructure solution and services sales experience

• Credible technology and services knowledge and can articulate this well whilst communicating effectively with the client up to CIO level

• Enthusiasm, dynamism and initiative

• Proven experience of selling IT Managed Services / solutions and/or Enterprise class solutions

• Good business acumen and commercial awareness

• Experience gained working for a recognised IT reseller and/or vendor /manufacturer

• Proven record of successful negotiation at senior level

• Persuasive, motivated and tenacious

Interested ?

Then click the response button now !

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