Deputy Director, Large Business, National Compliance

Large Business (LB) is responsible for HMRC's compliance work with the UK's 2,000 largest and most complex business customers, which account for some 40% of HMRC's annual revenues.
LB has six Regional Deputy Directors and two Deputy Directors with central, national responsibilities. The Regional Deputy Directors are responsible for the business performance of their region. The central Deputy Directors are:
– LB Corporate Centre
– LB National Compliance (LBNC)

Alongside the regional organisation, it is vital that there is national leadership and direction for each of our tax regimes, strong governance of large business dispute resolution and national leadership and coordination of work to develop, test and roll out innovative approaches to identifying and managing tax risks. This is provided by the Head of LBNC.

Job description
Membership of Large Business Leadership Team, playing an active role as a senior leader in LB and across HMRC, setting strategic direction, driving innovation, generating influence, leading capability–building and taking specific responsibility for an LBLT portfolio.
Leading LBNC, setting the strategic, cultural and behavioural direction in support of LB objectives and delivering LBNC KPIs in line with the LB business plan, while working flexibly to respond to the demands and uncertainty of a rapidly changing organisation.
Engaging with CCG colleagues to influence and deliver cross–CCG initiatives.

Managing a flexible cadre of senior tax professionals and HO project managers to add expert leadership and support to some of LB's most complex and challenging tax issues and cases.
Lead for LB on designing operational compliance measures at annual fiscal events and ensuring that operational impacts of measures are taken into account.
Peer management of 7 SCS1 Assistant Directors. The Assistant Directors have responsibility for national leadership of key areas of compliance work within LB and across CCG, including leading national projects and owning national risk treatment plans.
Responsibility for the work of all approx. 200 LBNC team members and line management for approx. 90 (the balance being line managed in LB Regions).
Ensuring LBNC resources are deployed flexibly and nationally, in line with the highest risks, balancing priorities effectively.
Managing local budget and ensuring appropriate governance and cost control.

Accountabilities:

For Large Business:
Working to the LB Director, collective leadership and delivery of the Large Business objectives and KPIs, including flexible and effective deployment of LB resources, with a view to maximising efficiency and effectiveness
Managing LB's tax risk management framework to deliver optimised resourcing to risk, including: setting the strategic direction for all regimes; ensuring that results are monitored; providing effective support to LB Leads developing approaches to tackle specific risk areas; and undertaking assurance of risk treatment plans
Developing standards and mechanisms to ensure strong governance of dispute resolution
Delivering key national projects as agreed with LB Director, focusing on developing and rolling out new ways of identifying and managing tax risks
Providing expert leadership and support to tax professionals, accountants and auditors across LB
Leading the design and implementation of more cost–effective and efficient approaches to identifying and evaluating tax risks

For Large Business National Compliance:
Leadership, engagement and development of LBNC team members
Ensuring that LBNC provides a joined–up contribution to Large Business's objectives.
Business planning

Responsibilities
Person Specification:
As senior leaders in Large Business, Deputy Directors play a key role in leadership, building technical capability, engagement and facilitating change.

You will be able to demonstrate:

Leadership – Excellent leadership skills with the ability to nurture and build capability within teams and the ability to motivate people towards stretching goals and inspire the team and delivery partners to engage fully with our business plans and HMRC's long term vision.

Strategic thinking – A strategic and innovative thinker, able to develop and implement effective plans to deliver long term goals while working in uncertain and ambiguous environments.

Working together – A strong track record of building effective internal and external partnerships quickly across organisational boundaries.

Delivering at Pace – Strong customer service ethos and focus on delivery with the ability to respond quickly to changing circumstances and tight timescales as priorities evolve and escalate issues for resolution.

Communicating and Influencing – The ability to manage effective relationships with internal and external stakeholders at senior level. Excellent communication and influencing skills to engage confidently in a wide range of situations.

Specialist knowledge and experience – Recent experience of successful leadership of a high performing team delivering innovative solutions and a broad tax technical understanding, enabling an ability to add value to the work of senior tax professionals, with ideally an analytical/compliance background