Business Development Manager
- Recruiter
- Confidential
- Location
-
Lancashire
North West EnglandUnited Kingdom
- Salary
- Competitive
- Posted
- 19 Apr 2021
- Closes
- 17 May 2021
- Job Title
- Business Partner
- Category
- Human Resources
- Contract Type
- Permanent
- Hours
- Full Time
Business Development Manager (Commercial Cleaning Service)
North West • Permanent • Full–Time Hours • Salary GBP30,000 plus commission
An exciting opportunity for someone to join a highly reputable and expanding business who specialise in soft services.
Day to day duties of our Business Development Manager:
To grow the revenue and income generated from the area, meeting the defined targets.
To visit and quote all new opportunities as identified by Marketing or any other source. All quotes must be 'tailor made' to meet the requirements as identified by the prospect and be delivered in a professional and timely manner.
To follow up all sales opportunities in a timely and professional manner and to resolve any questions or concerns raised by the prospects – making the business the provider of choice.
To identify and develop 'self–generated' sales opportunities in the area.
On confirmation of an Acceptance being received look to engage 'best fit' contractors who are 'active' and not 'on stop'
To take the lead responsibility of managing existing customers and to take actions to retain and develop their business by understanding and meeting their ongoing requirements.
To ensure that contracts are achieved and fulfilled in all respects in line with the specification (including the provision of cover for absences– with a 'no missed cleans' ethos and achieve targets for fulfilment).
To work with the Helpdesk and where necessary visit customers on site to understand and resolve any complaints and termination notices and follow the correct processes. To then communicate with Helpdesk Advisors, contractors and Direct staff to ensure client issues are resolved and that all actions and outcomes are recorded on CRM.
To recruit, train, manage and develop the contractors in the area and ensure that there is always an option to offer any service to an available trained contractor in Primary areas.
To have ongoing line management responsibility for Direct staff and to carry out any HR processes as necessary.
To manage 'Caretakes' and resales in accordance with the documented processes ensuring that all such stock is kept to a minimum.
To provide input into the overall level of customer service we provide and recommend positive improvements in our processes
To promote the full range of services and to develop the sales of all cleaning products and supplies.
To ensure that all processes are correctly followed and that any documentation required in accordance with the processes is correctly and accurately submitted within required timescales.
To accurately complete all required management reports or plans on time and to produce ad hoc reports, as required
The Successful Business Development Manager must have the following skills/experience:
You must have a background in sales/business development/account management
You must have experience in selling/promoting a service rather than a product
Well organised
Target driven
Excellent communicator both verbally and written
Living within the region
What's on offer for the successful Business Development Management?
Base salary GBP30,000+ DOE
Commission
Company car (hybrid/electric)
Fuel card
Laptop
Phone
20 days annual leave plus bank holidays rising to 25
Pension scheme
North West • Permanent • Full–Time Hours • Salary GBP30,000 plus commission
An exciting opportunity for someone to join a highly reputable and expanding business who specialise in soft services.
Day to day duties of our Business Development Manager:
To grow the revenue and income generated from the area, meeting the defined targets.
To visit and quote all new opportunities as identified by Marketing or any other source. All quotes must be 'tailor made' to meet the requirements as identified by the prospect and be delivered in a professional and timely manner.
To follow up all sales opportunities in a timely and professional manner and to resolve any questions or concerns raised by the prospects – making the business the provider of choice.
To identify and develop 'self–generated' sales opportunities in the area.
On confirmation of an Acceptance being received look to engage 'best fit' contractors who are 'active' and not 'on stop'
To take the lead responsibility of managing existing customers and to take actions to retain and develop their business by understanding and meeting their ongoing requirements.
To ensure that contracts are achieved and fulfilled in all respects in line with the specification (including the provision of cover for absences– with a 'no missed cleans' ethos and achieve targets for fulfilment).
To work with the Helpdesk and where necessary visit customers on site to understand and resolve any complaints and termination notices and follow the correct processes. To then communicate with Helpdesk Advisors, contractors and Direct staff to ensure client issues are resolved and that all actions and outcomes are recorded on CRM.
To recruit, train, manage and develop the contractors in the area and ensure that there is always an option to offer any service to an available trained contractor in Primary areas.
To have ongoing line management responsibility for Direct staff and to carry out any HR processes as necessary.
To manage 'Caretakes' and resales in accordance with the documented processes ensuring that all such stock is kept to a minimum.
To provide input into the overall level of customer service we provide and recommend positive improvements in our processes
To promote the full range of services and to develop the sales of all cleaning products and supplies.
To ensure that all processes are correctly followed and that any documentation required in accordance with the processes is correctly and accurately submitted within required timescales.
To accurately complete all required management reports or plans on time and to produce ad hoc reports, as required
The Successful Business Development Manager must have the following skills/experience:
You must have a background in sales/business development/account management
You must have experience in selling/promoting a service rather than a product
Well organised
Target driven
Excellent communicator both verbally and written
Living within the region
What's on offer for the successful Business Development Management?
Base salary GBP30,000+ DOE
Commission
Company car (hybrid/electric)
Fuel card
Laptop
Phone
20 days annual leave plus bank holidays rising to 25
Pension scheme
Similar jobs
-
New
-
New
-
New