Interim Head of Operations

A charity based in Oxford are looking for an Interim Head of Operations. You will be responsible for holding the overview of our various workstreams and the links between them, effectively implementing new initiatives and projects, while ensuring that existing work and compliance requirements are on track. You will have solid organisational, influencing and communications skills, together with the ability to foster strong professional relationships and encourage close collaboration between internal and external stakeholders. Please note this role is a FTC for 6 months and the client would consider part–time candidates.

Key responsibilities

Maintain an overview of projects and operations, aligning operational performance with the strategic vision, to which you will also contribute;
Understand the links between our various work streams and quickly identify priority risks and opportunities;
Maintain full knowledge and understanding of our contracts and KPIs, monitoring performance against these, and pre–empting and addressing issues before they arise
Be capable of influencing internal change across a range of stakeholders
that all contractual/funder obligations are met within time and budget
lead and manage a high–performing team of ten, with seven direct reports

Person specification

Experience of managing and monitoring operational contracts and KPIs, with proven experience in identifying risks and pre–empting issues before they arise
Experience of planning, implementing and monitoring evidence–based service improvement plans, and other projects and initiatives
Ability to effectively define, understand and resolve complex issues across multiple areas or disciplines
Ability to research, analyse and interpret complex information, including data, and to produce clear verbal and written reports, with visuals where appropriate
Experience of meeting contractual and compliance requirements and/or maintaining quality standards and monitor service delivery against agreed targets
Experience of implementing change in a dynamic, collaborative environment across a variety of stakeholders
Closing Date: Thursday 25th February, 2021