Business Analyst-Retail/E-Commerce

Business Analyst-Retail/E-commerce

The Business Analyst is required to understand and document key stakeholder requirements. To work with the PMO and Stakeholders to ensure the successful delivery of the projects. Ensure both commercial and operational processes defined and documented

MAIN RESPONSIBILITIES:

• Support the PMO during the planning phase to ensure initiatives are set up for successful delivery.
• Deliver business requirements, business process design and functional design activities for Digital and E-commerce
• Translate business requirements into clear functional and business specifications in Jira and Confluence.
• Document project requirements through the writing of user stories supported by explicit acceptance criteria
• Create any relevant as-is and to-be process flows/swim lane diagrams for projects
• Create and execute user acceptance test scripts
• Alongside the project team, review and sign-off solution designs presented by the systems integrator
• Work with others in the PMO team to improve project delivery techniques and project documentation.

Experience:

• Business analysis experience working within a digital and E-commerce function
• Experience of delivering business requirements, business process design and functional design on digital change and E-commerce projects.
• Proven experience across a range of E-commerce technologies and platforms (Hybris experience desirable) - 3rd party integrations
• Knowledge of corporate global ERP systems (SAP expriece desirable)
• Experience of software development tools, such as Jira and Confluence
• Cross-functional team player with a strong mix of technical and functional experience in eCommerce systems and retail, including product information management, order management, payment processing, content management, and Front End UI.