Head of Technology
- Recruiter
- Confidential
- Location
-
Lancashire
North West EnglandUnited Kingdom
- Salary
- 70000.00 - 75000.00 GBP Annual + plus car allowance and bonus
- Posted
- 06 Nov 2020
- Closes
- 04 Dec 2020
- Job Title
- Director
- Category
- Information Technology
- Contract Type
- Permanent
- Hours
- Full Time
Our client is a professional services business providing consulting services and out sourced technology solutions to a wide variety of businesses. The company, whose head office is based in Manchester, is embarking on the next phase of its exciting growth plans. The Head of Technology is a newly created role designed to help achieve such an ambitious growth strategy. This challenging role will report directly to the Technical Director and will have ownership for a broad range of responsibilities:
Manage, mentor and develop the leadership and management capabilities of technical practice leads.
Work closely with the board and reporting teams to develop new product services and opportunities, aligned to the strategic vision of its customer base.
Support the cloud and professional services practice leads in defining skills and resource requirements for the departments.
Assist the technical services, cloud and professional services practice leads in recruiting exceptional talent.
Work with the cloud and professional services practice leads to define, maintain and assess the necessary capabilities of the teams in accordance with the technical and quality standards set by the Technical Director
Support the Head of Customer Success to instill and maintain a culture of customer first mindset within the technical services departments
Act as a point of escalation for customers
Work with the Operations Director to drive efficiency improvements.
Own and develop continuous improvement activities for HOT areas of responsibility. The ideal candidate will have demonstrable experience of working within a Professional Services, Consulting or Managed Services environment. Experience of establishing cloud management practices is a pre–requisite as is the ability to support technical teams with complex technical and customer issues. As an important leader in the business the Head of Technology will possess excellent leadership and team management skills including the proven ability to recruit, mentor and motivate. This is an excellent opportunity for an ambitious technology leader who thrives in a fast paced and highly entrepeneurial environment
Manage, mentor and develop the leadership and management capabilities of technical practice leads.
Work closely with the board and reporting teams to develop new product services and opportunities, aligned to the strategic vision of its customer base.
Support the cloud and professional services practice leads in defining skills and resource requirements for the departments.
Assist the technical services, cloud and professional services practice leads in recruiting exceptional talent.
Work with the cloud and professional services practice leads to define, maintain and assess the necessary capabilities of the teams in accordance with the technical and quality standards set by the Technical Director
Support the Head of Customer Success to instill and maintain a culture of customer first mindset within the technical services departments
Act as a point of escalation for customers
Work with the Operations Director to drive efficiency improvements.
Own and develop continuous improvement activities for HOT areas of responsibility. The ideal candidate will have demonstrable experience of working within a Professional Services, Consulting or Managed Services environment. Experience of establishing cloud management practices is a pre–requisite as is the ability to support technical teams with complex technical and customer issues. As an important leader in the business the Head of Technology will possess excellent leadership and team management skills including the proven ability to recruit, mentor and motivate. This is an excellent opportunity for an ambitious technology leader who thrives in a fast paced and highly entrepeneurial environment