Head of Customer Service Excellence
- Recruiter
- Confidential
- Location
-
United Kingdom
United KingdomUnited Kingdom
- Salary
- 65000.00 - 75000.00 GBP Annual
- Posted
- 23 Oct 2020
- Closes
- 28 Oct 2020
- Job Title
- Director
- Category
- Marketing / Business Development
- Contract Type
- Permanent
- Hours
- Full Time
Head of Customer Service Excellence (Homebased)
Back yourself as a customer service expert able to constantly deliver outstanding customer service?
If so we have a new position that may be for you, we're looking for someone from an Energy background who can lead a team who will constantly be looking to make improvements to a multi–channel customer service function. You'll do this utilising tools like six sigma and the analysis of data to make informed decisions on these improvements.
Essential Skills:
Energy industry experience
History delivery excellent customer service and leading projects around improvements
Ability to use methodologies such as Six Sigma
Comfortable bringing together reports and data
A proactive, passionate and motivated personality
Full Time
GBP65,000 – GBP75,000
Head of Customer Service Excellence (Homebased)
Back yourself as a customer service expert able to constantly deliver outstanding customer service?
If so we have a new position that may be for you, we're looking for someone from an Energy background who can lead a team who will constantly be looking to make improvements to a multi–channel customer service function. You'll do this utilising tools like six sigma and the analysis of data to make informed decisions on these improvements.
Essential Skills:
Energy industry experience
History delivery excellent customer service and leading projects around improvements
Ability to use methodologies such as Six Sigma
Comfortable bringing together reports and data
A proactive, passionate and motivated personality
Full Time
GBP65,000 – GBP75,000
Head of Customer Service Excellence (Homebased)
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