Business Analyst Telecommunications

The Role

NTT DATA UK is looking for Business Analysts with extensive Telecoms industry experience to join our UK team, supporting our established Tier 1 Telco Media clients. At NTT DATA UK, we support our Telco clients across a variety of technology and digital transformation projects by leveraging our unparalleled industry knowledge.

The Opportunity

• Understanding of delivery methodologies such as waterfall and agile
• General understanding of business systems and networks (BSS, OSS)
• Business process design and improvement
• Mapping customer journeys
• Analysing, documenting and managing business requirements and providing functional assurance
• Deliverables and acceptance definition, building, managing and validating Requirements Traceability
• Communications planning and management
• Stakeholder analysis and management
• Interacting with clients, both internal and external, to supply information.
• Delivery – BA deliverables planning and management & workshop planning and facilitation
• Conducting impact assessment and supporting business change activities
• Preparing / Reviewing user acceptance test scenarios and scripts
• Producing and presenting reports, business cases and other client deliverables
• Assisting with the creation of presentations and other materials for end user training.
• Primary and secondary research gathering.

The Person

• Experience of working as a business analyst in a major consultancy and the ability to demonstrate core consulting values
• An appreciation of telecommunication and media market trends
• An understanding of core telecommunication business processes
• Excellent client facing skills
• Ability to independently drive one's deliverable sand workstream independently
• Working collaboratively with clients and delivery teams to deliver a first class service
• Experience and understanding of end to end system integration deliveries
• A sound approach to problem solving and adapt rapidly to changing situations as well as customer's ways of working.
• A very high standards of written, spoken and presentation English.
• Knowledge of the change control process and the ability to analyse change to minimise impact on requirements and implementation