Leasehold Finance Manager

Recruiter
Confidential
Location
London
Salary
33.00 - 34.00 GBP Hourly + Temp–Perm possibility
Posted
25 Sep 2020
Closes
23 Oct 2020
Category
Sales
Contract Type
Temporary
Hours
Full Time
Experienced Leasehold Finance Manager – GBP33–34 per hour – East London **

We have a wonderful opportunity to join Our Client's team as a Leasehold Finance Manager.

PURPOSE OF THE JOB:

To use expert leasehold and finance knowledge to successfully lead the Leasehold Finance Team responsible for; billing service charges; major works charges; shared ownership rent; ground rent; reserve fund contributions; and, for ensuring the professional and proficient execution of statutory Section 20 consultation.

To be accountable for the work undertaken by the Leasehold Finance Team including; to ensure the timely and precise billing of approximately GBP13 million; to continually review the level of service provided to maximise income; to uphold high levels of accuracy in financial accounting and budgeting; to deliver agreed performance and service standard targets; and, to provide the most cost effective service through developing and employing strategies.

To be responsible for preparing and implementing local polices in line with the Council's procedures used for dealing with all aspects of service charge/major works billing and leaseholder consultation. This will include the management of all statutory Section 20 consultations ensuring that Qualifying Long Term Agreements fulfil statutory requirements, and best practice is followed in the preparation and issuing of all Section 20 notices.

To support the financial management of a capital and revenue funded service including; undertaking financial accounting; budget monitoring and procedural controls for finance functions pertaining to service charges; shared ownership; lease back; mortgages; major works; and, Right to Buy. This includes supporting the management of budgets with GBP2.5 million operating costs.

To use specialist Leasehold and Finance knowledge to develop initiatives that will enhance service delivery and to lead on audits, including business processes which have financial implications for Leasehold and Right to Buy (LRTBS), and overseeing and reviewing the implementation of improved changes within agreed timescales. To deputise for the Head of LRTBS to ensure the effective running of the Leasehold Finance Services.

MAIN AREAS OF RESPONSIBILITY:
1. To be responsible for the accurate and timely issuing of service charge, major works, shared ownership rent, ground rent demands and leading the team in collating and reconciling financial data.
2. To examine, develop and implement strategies to improve the accuracy of billing, maximise service charge and major works income, and improve the overall performance of the service unit and the Housing Service Area.
3. To ensure that all service charge payers receive accurate and timely Notices in accordance with Section 20 of the Landlord and Tenant Act 1985 and any subsequent amendments.
4. To ensure the accurate and timely production of shared ownership rent increase demands, including calculation, reconciliation and administration of the reserve funds.
5. To be responsible for leading and implementing effective performance management including, setting service standards and developing performance indicators and targets for the Leasehold Finance Team ensuring that these are met.
6. To identify resolutions to overcome poor performance issues and take appropriate action when required including, leading performance reviews, initiating and delivering staff training and implementing guidance notes. .
7. To take action as required to address any service delivery issues within the Leasehold Services Team ensuring that all audit recommendations are fully implemented within agreed timelines.
8. Work collaboratively with Managers, Team Leaders and LRTBS colleagues to enhance service standards.
9. To develop excellent customer service standards within the Leasehold Finance Team, monitoring how they are executed, such as providing professional interface with customers on a variety of matters.
10. To carry out regular IT system and procedural reviews implementing and/or recommending changes to improve performance, and thereafter, updating good practice manuals/user guides as appropriate