Senior Manager, Cybersecurity Operations

Sr. Manager, Cybersecurity Operations

Responsibilities

• Maintain the service management plan for Cybersecurity Operations services and have the overall responsibility for them.
• Serve as the primary point of contact for all concerns of Cybersecurity Operations.
• Monitor and track the maturity of Cybersecurity Operations services.
• Proactively identify service improvement opportunities.
• Deliver a full suite of system life cycle and IT service management activities to support security platforms, including: availability and continuity management, capacity management, customer relationship management supplier relationship management, incident management, problem management, configuration management, change management, reporting, and release and deployment management.
• Have situational awareness of all events, situations, and changes impacting Cybersecurity Operations services.
• Establish and maintain expertise in a wide variety of security technologies, including, but not limited to, vulnerability scanning, data loss prevention, intrusion prevention, application Firewalls, web proxies, multi-factor authentication, database security monitoring, sensitive data discovery, and PKI.
• ITIL certification highly preferred.