Senior Manager, Cybersecurity Operations
Sr. Manager, Cybersecurity Operations
Responsibilities
- Maintain the service management plan for Cybersecurity Operations services and have the overall responsibility for them.
- Serve as the primary point of contact for all concerns of Cybersecurity Operations.
- Monitor and track the maturity of Cybersecurity Operations services.
- Proactively identify service improvement opportunities.
- Deliver a full suite of system life cycle and IT service management activities to support security platforms, including: availability and continuity management, capacity management, customer relationship management supplier relationship management, incident management, problem management, configuration management, change management, reporting, and release and deployment management.
- Have situational awareness of all events, situations, and changes impacting Cybersecurity Operations services.
- Establish and maintain expertise in a wide variety of security technologies, including, but not limited to, vulnerability scanning, data loss prevention, intrusion prevention, application Firewalls, web proxies, multi-factor authentication, database security monitoring, sensitive data discovery, and PKI.
- ITIL certification highly preferred.