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1,497 results

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Infrastructure Support

Standard job
Recruiter
JOBG8
Salary
From £68 to £68 per hour
Location
Netherlands
Job term
Contract
Job hours
Full time

For our international client in The Hague we are looking for an Infrastructure Support. Location: The Hague Start: ASAP. 3 months + Hourly rate: euro 68,- Job Description: Work on the Infra support for Group Reporting. Currently the team is able to manage the day-by-day topics well, but some topics need more attention. The verification of the Firewalls in the SCv2 related for Group Reporting is a quarterly exercise that needs to be done by the candidate. The team also looks after SAP patching (SAP BOFC, FIM, BODS) and where needed the candidate needs to participate in the patching itself or in the testing. Work on Firewalls maintenance in the Secure Cell. This is the main focus for the first period. For the Run and Maintain part: IT Infrastructure maintenance (Windows 2008, SQL, DBA, Citrix, etc.) Work with T-Systems, SAP and other parties to ensure smooth operations. Applicaton patching (SAP BO Fincancial Consolidation) Soft Skills: Run and maintain expertise and issue solving experience plus working with virtual teams is a big plus. Good communications skills are welcome. We work together with the Business and good stakeholder management is essential. Basic Understanding of Finance. Team work. Interested? Send us your CV, motivation and hourly rate

Contact
IT Staffing Nederland B.V.
Posted
Reference
JS20140353

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Head of Trading Support - Multichannel

Standard job
Recruiter
JOBG8
Salary
Competitive
Location
London
Job term
Permanent
Job hours
Full time

Lead the Multichannel Insight and Optimisation team to drive commercial decision making across the Multichannel directorate but specifically focused on improving trading. Working closely with Trading teams to ensure data is driving their commercial decision making process through use of analytics, surveys, ratings & reviews and other forms of customer feedback. Working closely with UX & Online Production teams to ensure we are optimising the customer journey through A/B & MVT testing, managing onsite search and our recommendations engines. Responsible for an Insight and Optimisation Strategy with a transparent roadmap of prioritised deliverables. Run a detailed MVT programme to recommend functional changes with prioritised business cases.
Lead the Multi Channel operational support team to provide a high quality, efficient support service to the Multichannel team, delivering within agreed SLA's and to agreed budgets Manage the day-to-day operational support relationship with our IS partner. Work closely with the IT Service Delivery, Support, Infrastructure and Development teams to ensure a seamless and high quality service is supplied both internally to the Multi Channel team and externally to our digital customers Maintain and develop an operating model that scales to business needs efficiently and effectively, operates within commercial parameters, ensures continuous high level of service and experience for our customers Ensure all Multi Channel systems and processes are thoroughly documented, and drive the continuous improvement of these processes to optimise service levels and minimise cost Manage and optimise a set of SLAs, with key suppliers and mould these into a single, unified service delivered to the Multi Channel team
Effectively manage and negotiate with 3rd parties for the provision of services that either replace or supplement internal resource Work closely with the Multi Channel team to understand current issues and ongoing requirements Direct and influence senior management on key operational areas to drive efficiencies within the Multichannel operating & functional model Manage and develop the team, providing direction and support for personal development. Provide operational knowledge, practical support & analysis reports for Multichannel projects
Extensive operations support experience, gained within a high profile successful corporate environment. Extensive experience of data reporting & analytics solutions. Senior, strategic experience of management, and leadership and driving change/ optimisation in a complex enterprise, preferably in a high-growth environment Experience of managing large cross-functional projects Extensive experience of enterprise-scale ecommerce operations Excellent written and verbal communication and presentation skills Good appreciation of financial management and budget control Good understanding of the operational issues and how to optimise/reduce costs Ability to think strategically but also to operate & implement tactically Pragmatic about method, but highly delivery-oriented


. Date posted: 29/07/2014

Contact
House of Fraser
Posted
Reference
HO100004

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Datawarehouse Support Lead

Standard job
Recruiter
JOBG8
Salary
From £65,000 to £65,000 per year
Location
Ireland
Job term
Permanent
Job hours
Full time

Job Title: Data Warehouse Domain lead

Location: Dublin based

Salary: €65k plus benefits

Key Skills: Informatica, Teradata, PL/SQL, Unix, Microstrategy, Data Warehouse, DWH, consultancy
We are working with a consultancy who are looking for a Data Warehouse Support Lead to be onsite at one of their established clients in Dublin.
Ultimately you will be tasked with co-ordinating support issues with the offshore support engineers, resolving and escalating any issues onsite. Conducting regular review meeting with the business and reporting back to the consultancy areas of issue or ways to improve the support chain.
Ideally you will have at least 3 years within a similar DWH support domain, and be well versed with ETL processes, PL/SQL queries and Teradata databases.
In return the client will pay a starting salary of €65k and a generous benefits package.
Full specification is available on request

Contact
Careerwise
Posted
Reference
JS-0000003517

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Head of POS Support

Standard job
Recruiter
JOBG8
Salary
Competitive
Location
London
Job term
Permanent
Job hours
Full time

Job Title: Head of POS Support
Contract Type: Permanent
Job Purpose
The Head of European POS Support is responsible for leading a support team to service all merchants requiring assistance with POS terminals, POS terminal management and integrated till systems. The Head of POS Support will ensure that procedures are documented and that the POS Support team perform to a high level within agreed SLA?s. The Head of POS Support will be the escalation point for the POS Support Team to deal with any technical issues or difficult cases.
Key Result Areas
1. Ensure the POS Support Team have a set level of standards to adhere to in terms of merchant support.
2. Monitor and report on quantity of merchant queries as well as quality of response, including telephone and e-mail queries.
3. Administer and monitor quality of terminal checklists and standard of implementation.
4. Implement a stock management system for terminals and ensure that all terminals are accounted for by POS Support Team as well as Sales Support and Account Management.
5. Take responsibility for documenting, updating and communicating POS Support procedures to the POS Support Team, as well as Sales Support, Account Management and POS Development teams.
6. Lead by example in quality of merchant calls handled, terminal fixes and replacements administered.
7. Review errors, issues and complaints from merchants; assess tolerance levels, as well as implement root cause analysis and fixes to improve service levels. Targets for tolerance of errors should be implemented and SLA?s should be routinely assessed and adjusted as appropriate.
8. Set out communication plans with POS Development Team, Customer Services, and Sales.
9. Develop and administer an agreed rolling POS upgrade plan
10. Develop a pan EU POS support network using internal and/or external resources as appropriate to meet the needs and standards required to support the network.
11. Manage the relationships with any external suppliers
12. Be fully familiar and understand authority level and ultimate accountability of this role.
13. Participate in the Company?s Performance Management System and ensure full compliance with all policies and procedures, reporting systems and Company Values at all times.
Principal Qualifications/Requirements:
Skills in PC applications, such as Excel and Word
Excellent working knowledge of terminal management systems
Key Skills and Experience
Excellent attention to detail and accuracy
High degree of autonomy/ability to work on own initiative
Ability to administer clear written and oral information & instructions
Good understanding of operating procedures
Excellent technical knowledge of POS terminals and maintenance of such
Prior experience of managing a team preferable
Brimstone is a specialist employment agency (permanent & interim) and as an employment business (temporary). Due to time constraints we can only reply to applications we are progressing with.

Contact
Brimstone Consulting
Posted
Reference
01714984

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Programme Support Manager

Basic job
Recruiter
Venn Group (Birmingham)
Salary
Competitive
Location
London
Qualifications
project manage, service redesign
Job term
Contract
Job hours
Full time

Contract Requirement

Programme Support Manager

A large Healthcare organisation based in London requires a Programme Support Manager who will support the Head of QIPP and the Head of Delivery & Performance.


Rate: Competitive daily rate
Length: 3 months initially
Car required

The successful candidate will be expected to:
* Co-Chair the Weekly PMO Meeting in the absence of the Head of QIPP
* Manage the Agenda & Action Log for the PMO Meeting in the absence of the Head of QIPP
* Attend meetings and produce reports as needed for the PMO Function
* Produce the NHSE Assurance Slide Deck, SaHF Report and other reports as appropriate
* Help to support existing schemes to ensure they deliver to time and to scale
* Help to identify additional schemes to ensure the targets for the organisation are met
* Lead on specific programmes
* Representing the organisation at meetings as appropriate
* Provide support to Commissioning and Clinical Managers for PM3 Preparing the Shared Areas of Work Agenda and updating the Action Log
* Organise Task & Finish Group Meetings for the SAOW

Candidates should have the following:
* Extensive NHS experience
* Significant Project Management and Service Redesign experience

If you are available and interested in the position, please call Josh McLeod or Karen Forgie on [contact details removed] and send your CV to [contact details removed] or [contact details removed] .

Contact
06 Adam Britton - TIA2
Posted
Reference
6229380

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Junior Software Support Engineer

Standard job
Recruiter
JOBG8
Salary
From £80,000 to £80,000 per year
Location
New York
Job term
Permanent
Job hours
Full time

Keywords:
New York NY Jobs, Junior Software Support Engineer, C/C++, Linux Administration, Financial, New York Recruiters, Information Technology Jobs, IT Jobs, New York Recruiting
Overview:
Seeking a Software Support Engineer interested in supporting various financial applications, communicating with clients; travel between NYC, Chicago and the UK may be required. Applicants should be able to work independently and as part of a team. Also, this position offers a potential springboard for different roles within the company. If you demonstrate good technical, commercial or management potential, there may be opportunities to move on to different roles. This will depend on the ability and reliability demonstrated and appropriate openings within the company.
Responsibilities:
-Resolve client issues, acting as the main technical interface between the client and the engineering team.
-Assist the account management team in the day to day running of client accounts.
-Collaborate with the team to create example software applications and test cases for APIs.
Qualifications:
-1 to 2 years experience in C/C++ Programming
-1 to 2 years of Linux System Administration experience
-Excellent knowledge of networking protocols, technology and connectivity debugging
-Knowledge of modern computer architectures
-Excellent time management skills and the ability to work under pressure
-University Degree in Computer Science or Computer Systems Engineering
-Excellent written and verbal communication skills
-Ability to learn quickly
Preferred Qualifications:
-Basic knowledge of financial markets
-Basic understanding of FPGA technology
-TCP Dump and Wireshark experience
-Market Data and Order Entry experience a plus

Contact
Next Step Systems
Posted
Reference
JS/50290880

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Implementation Support Technician

Standard job
Recruiter
JOBG8
Salary
From £65,000 to £65,000 per year
Location
Texas
Job term
Permanent
Job hours
Full time

Perm:
$65k Description:
We are looking for someone who is well versed with SQL and troubleshooting multiple web based Java applications for external clients. Ability to pick up proprietary software quickly is important.
Required:

5 years IT Support role experience for hosted applications working with SQL, troubleshooting, recovery, resolving issues in a DB, supporting external clients, checking corruption & modifications, taking calls from customers working through issues, and duplication Any experience working with web application Servers such as Apache Tomcat is a plus Any experience and knowledge working with Java deployments and a custom software development team is highly desired

Contact
MCG - Midwest Consulting Group
Posted
Reference
JS/50162324

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Decision Support Planning Manager

Basic job
Recruiter
Communicate
Salary
From £70,000 to £75,000 per year + +bonus
Location
London
Qualifications
ACA, ACCA, CIMA
Job term
Permanent
Job hours
Full time

One of the leading innovators in the telecoms industry is currently seeking a high-calibre Decision Support Planning Manager to join on a permanent basis in this fun and fast placed company that is rapidly expanding. Reporting into an exceptionally well-respected Head of Decision Support the successful candidate will be responsible for business planning and working with senior management to identify both financial and other relevant data needed to support planning and budget activity.

The ideal candidate will be a qualified accountant with 5 years post qualified experience. They will have multiple years experience in building and managing a Cognos Planning tool and have experience working in a challenging, high pressured environments within a large company. They will have strong analytical and problem solving skills with a desire to work in a commercial finance environment.

You will be bright and personable, a strong and confident communicator with the ability to drive the desired outcome. You will be a proactive, self-motivated individual with the ability to anticipate the needs of the business.

This is a high-profile role with Board-level exposure. Candidates must tick all of the above boxes and must fall into the “exceptional” bracket. If this sounds like you, please apply immediately to be considered!

Contact
Abigail Metcalfe
Posted
Reference
AM25/14-DSPM

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FUNDS PROFESSIONAL SUPPORT LAWYER

Basic job
Recruiter
Lipson Lloyd - Jones PSL
Salary
From £65,000 to £105,000 per year
Location
The City
Job term
Permanent
Job hours
Full time

Fantastic opportunity for a funds specialist to move in to an established and valued professional support role with a premier firm. This position could suit someone interested in making their first PSL move or an experienced PSL looking to develop the professional support function at a senior level. Full time preferred, four days considered.

The Role

The regulation of the financial services industry is undergoing rapid change, so this is an exciting opportunity to make your mark in a PSL function. The regulatory and funds team currently has 3 PSLs and this vacancy is replacing a senior PSL and is to focus on Funds.

Duties will involve
-Regulatory and legal developments, including liaising with other parts of the firm. This includes identifying, assimilating and disseminating relevant current awareness.

-Training

-Providing added value to clients such as briefings, seminars, training and client contact

-Liaising with business development colleagues



About You

You should have excellent technical skills and extensive (ideally 5pqe+) experience of dealing with legal issues in the asset management / funds arena. This experience should also include familiarity with the international, European and UK regulatory frameworks. You must be able to demonstrate energy and enthusiasm for a PSL role and although previous experience as a PSL is not essential, experience of deliverying know-how to lawyers is advantageous.

ABOUT THE PSL TEAM

For the past 14 years LLJ’s specialist PSL team, the UK’s first, has been supplying the UK leading law firms and in-house departments with PSL professionals. Our depth of expertise and professionalism ensures each candidate a personal and committed approach.

We aim to respond to all applications within two working days. If we have not contacted you within this time frame your application has been unsuccessful and your details have not been retained. Please apply for any other positions that you may see in the future.

Please note our advertisements use PQE levels purely as a guide to the minimum level of experience required. However we are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfill this kind of work.

Contact
Shelley Carr
Posted
Reference
56674

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Professional Support Manager, Surrey

Basic job
Recruiter
Badenoch & Clark
Salary
From £65,000 to £70,000 per year
Location
Surrey
Job term
Permanent
Job hours
Full time

The successful candidate will be a qualified solicitor, commercially minded and may already be a PSL lawyer working in private practice or a commercial lawyer with experience in knowledge management and looking for a move in-house and taking on a professional support role. The successful candidate will be pragmatic and have experience in and be confident with influencing senior stakeholders. An excellent command of MS Office and MI/Project Management systems are essential as is strong project management skills. Experience leading a team in a challenging, fast pace environment is preferred but not essential.

This is an exciting opportunity for an individual who is seeking a role with high visibility, working with senior level executives and with the chance to establish a new position using their own ideas and knowledge.


[contact details removed] - Let's find the career that connects with your life.Badenoch & Clark is acting as an Employment Agency in relation to this vacancy. Badenoch & Clark is an Equal Opportunity Employer and a registered Disability Symbol User.

Contact
Natalie Spence
Posted
Reference
452690

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